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Active Member
Posts: 8
Registered: ‎07-11-2012
Message 1 of 5 (650 Views)

civil3d crash & hangs or freezes on save or layout switch need hardware reset

650 Views, 4 Replies
09-10-2012 03:18 PM

Today I added some multiple section views to the drawing (so I think this may be somehow related), and I started having some hard crash & hangs & freezing problems (not only civil3d crash without CER being invoked but I needed to hard reset the computer by pressing the on/off button since Windows 7 stops responding at all) while switching from model to layout window or even as saving the file ¿any idea of what may be wrong? ; this also happened before when I was editing the section view styles.

 

Previously I had disabled the layout and model tabs and started making the switching from the icons below (quick view layout and drawings), but now the problem reappears (was occurring less frequently until today).

 


 

*Expert Elite*
tcorey
Posts: 2,314
Registered: ‎12-18-2002
Message 2 of 5 (644 Views)

Re: civil3d crash & hangs or freezes on save or layout switch need hardware

09-10-2012 03:46 PM in reply to: jes0san

One thing to look at is the value of LAYOUTREGENCTL. Set that to 0 and see if that helps.

Tim Corey, Owner
Delta Engineering Systems
Redding, CA
Autodesk Authorized Value-Added Reseller
Active Member
Posts: 8
Registered: ‎07-11-2012
Message 3 of 5 (623 Views)

Re: civil3d crash & hangs or freezes on save or layout switch need hardw

09-11-2012 09:46 AM in reply to: tcorey

The parameter LAYOUTREGENCTL was set to "2" (I think equivalento to check -cache model tab and all layouts- on system tab of options) and I changed to "0" (I guess equivalento to check -regen when switching layouts- on system tab of options); then I managed to switch to layout&model back and forward (with a slight delay).

 

Unfortunately after doing some minor editing (inside the viewport on layout) I clicked on save and I got a crash (needed hardware reboot), later I got another one when switching back from model in viewport to layout.

Active Member
Posts: 8
Registered: ‎07-11-2012
Message 4 of 5 (612 Views)

Re: civil3d windows 7 freezes save or layout switch hardware reboot memory usage

09-11-2012 02:40 PM in reply to: jes0san

I managed to make a screenshot of task manager and every time civil3d starts to freeze & hangs memory consumption is increased a lot (until operative system locks I think); atached is a 6,860,232 KB sample but I've seen it rise to 7.2GB before I lost total response of the computer; it keeps happening both on saving or switching. Normal usage is 1.2GB with this file (238MB).

*Expert Elite*
tcorey
Posts: 2,314
Registered: ‎12-18-2002
Message 5 of 5 (593 Views)

Re: civil3d crash & hangs or freezes on save or layout switch need hardware

09-12-2012 12:56 PM in reply to: jes0san

What is your visual style set to? Be sure it's 2dWireFrame.

 

Is this happening on a single drawing or does it happen on all drawings?

 

Have you checked your video card for compatibility with the Autodesk Certified Graphics Database?

 

Have you Recovered the drawing to fix any database errors that might exist?

 

Run the command line version of the Purge command. Type -Purge (include the hyphen) to run the command. Be sure you purge RegApps as well as others objects.

 

Good luck,

 

Tim

 

Tim Corey, Owner
Delta Engineering Systems
Redding, CA
Autodesk Authorized Value-Added Reseller

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