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Workspace in 2014 won't save.

15 REPLIES 15
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Message 1 of 16
AllenJessup
2694 Views, 15 Replies

Workspace in 2014 won't save.

I've recently installed Civil 3D 2014 as part of IDSP 2014. I've been trying to customize the display but each time it opens with no ribbon.

 

I have created a specific profile and added it to the startup icon. I save the default Civil 3D workspace under a new name and make sure that "Automatically save workspace changes is checked". Each time I start Civil 3D 2014 there is no ribbon displayed and the Workspace I created is gone.

 

I've tried creating a new CUIX file and transferring the workspace to that. After I start C3D I transfer the workspace back to the original CUIX. But I then get a screen that looks pretty much like the basic OOTB Civil 3D, not how I had set it up. I've also tried to add the workspace to the start icon with no luck.

 

I can tell the program is trying to save the workspace changes because the date on the CUIX file indicates it's just been updated. But it never makes it back in to the program.

 

Allen Jessup


Civil 3D 2012 SP 2.1
Dell Precision T7400, Xeon CPU 3.16 GHz
Win 7 Pro, 64-bit,12 GB RAM, Nvidia Quadro FX 4600



Allen Jessup
Engineering Specialist / CAD Manager

15 REPLIES 15
Message 2 of 16
MikeEvansUK
in reply to: AllenJessup

By chance did you migrate from R2013? I believe it has copied the Civil3d cui file (and probably more) from 2013 to 2014.

 

I have had this same issue, I perform a reset (via the registry & deleting the folders then restarted. Then all is as expected.

 

Close and re migrate but don't select the menu files this time. run civils and import any customisations through the cui dialogues.

 

EDIT: Oh the other thing I found was that after installation (by others) the customisation locations seemed to have been set up without the ability to edit the folders or contents. (ie pipe network catalogues, cui & lin files etc.

Mike Evans

Civil3D 2022 English
Windows 7 Professional 64-bit
Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~4.0GHz With 32768MB RAM, AMD FirePro V4900, Dedicated Memory: 984 MB, Shared Memory: 814 MB

Message 3 of 16
dgorsman
in reply to: AllenJessup

Are you certain all partial CUIx's are being found?  If one or more are considered "missing" that could be considered a change, therefore the new state is saved.  And, of course, the stupid questions: is the workspace in the Enterprise or Main, and is there a workspace argument at start-up?

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 4 of 16
AllenJessup
in reply to: MikeEvansUK


@mikeevans wrote:

By chance did you migrate from R2013?


No. We are coming up from 2012 and I didn't use any migration. You did give me an idea. I overwrote the C3D.cuix with the original from the deployment. It still doesn't save the workspace. But once I transfer the workspace from the file I created. It restores most of my settings.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 5 of 16
AllenJessup
in reply to: dgorsman


@dgorsman wrote:

Are you certain all partial CUIx's are being found?


It looks like they are. They all appear in the CUI editor with the correct paths. Do you have any trick to test that?

This is the Main CUI. We don't use an Enterprise. I did add the workspace to the start icon.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 6 of 16
dgorsman
in reply to: AllenJessup

Under the list of partial customization files in the CUIx editor, it will list "(Unresolved)" next to those CUIx files it can't find (for example, it normally shows "(read-only)" next to partials of the Enterprise).  Additionally, under the Workspace Contents panel Ribbon tabs may show "Unresolved" when they are dependant on CUIx content they can't find.

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 7 of 16
AllenJessup
in reply to: dgorsman

They all look good. I havn't tried adding in any 3rd party again.

 

xf.PNG

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 8 of 16
AllenJessup
in reply to: AllenJessup

There must be some setting to have 2014 restore files from the cache of something. I watched the CUIX file get updated while I was opening 2014. I can set things up and backup the CUIX. Then after the program starts overwrite the CUIX with the backup and set my workspace current. All is as I want it. Next time I start 2014 the workspace is missing again.

 

Allen Jessup



Allen Jessup
Engineering Specialist / CAD Manager

Message 9 of 16
AllenJessup
in reply to: AllenJessup

I had used THIS while diagnosing another problem. I thought in might be the cause of this problem and deleted the shortcut. That didn't make a difference.

 

I have found a workaround. If I make a copy of the C3D.cuix in a subfolder and point to  it as the Main Customization File. That won't get overwritten. But I don't want to have to do that for each installation. So now I need to figure out why the CUI in the Support folder is being overwritten each time 2014 opens.

 

Allen Jessup



Allen Jessup
Engineering Specialist / CAD Manager

Message 10 of 16
pvillella
in reply to: AllenJessup

Hi Allen,

I know this is an old thread but I'm having the EXACT same issue you describe with an install of IDSP 2014.

I figured out the same workaround you did - pointing the Main Customization CUI to ANY location other than the default OOTB location, I can create new Workspaces and they get saved normally.

However, as you mention, I don't want to have to do that for each product in the Suite, for the few dozen systems I'm setting up.

Did you, by any chance, eventually figure out the cause of the issue?

 

We have plenty of Civil 3D 2014 installed on other systems that have no problem saving their Workspaces using the standard folder setup. However, for the systems I'm working with now, I can create the Workspace, close C3D, restart, and get the 'Missing Ribbon' issue and the Workspace I created disappears.

I've checked permissions on the folders and they are all wide open.

 

Did you ever find any resolution?

 

Thank you,

Patrick  Villella, LEED AP
AEC Technical Consultant
_______________________________________
www.cadsoft-consult.com
Blog: What's the Word on BIM? www.cadsoft-consult.com/blogs/architecture

Message 11 of 16
AllenJessup
in reply to: pvillella

Hello Patrick,

 

Sorry to say I've never figured this out. I shared my copy of the CUIX with the other users and had them point to that. It's inconvenient but not all that bad. I'm hoping this doesn't happen with 2015. We'll be upgrading to that in a couple of months.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 12 of 16
pvillella
in reply to: AllenJessup

Hi Allen,

Thanks for the reply. Yes, we'll likely do the same work around. It's so puzzling. We have a laptop that was installed with the same deployment and we're able to save new Workspaces just as expected. But the desktop, installed from that deployment gives us the strange behavior you experienced. Very unusual.
It's part of a suite, (IDSP) and we noticed that Map, AutoCAD, and Utility Design all let us create Workspaces. Only C3D has the odd behavior.
Thanks again and here's to hoping that 2015 clears things up!

Patrick  Villella, LEED AP
AEC Technical Consultant
_______________________________________
www.cadsoft-consult.com
Blog: What's the Word on BIM? www.cadsoft-consult.com/blogs/architecture

Message 13 of 16
Civil3dMike
in reply to: AllenJessup

Just FYI, Do you have Bridge Modeler add-in installed? Try removing it. It is what was preventing our computers with Civil3d 2014 from saving workspaces.

 

Good Luck,

Mike -

 

Message 14 of 16
pvillella
in reply to: Civil3dMike

Ah, we DO have the Bridge Modeler installed. I'll try your suggestion. That's very interesting.
Thanks for the info, Civil3DMike.

Patrick  Villella, LEED AP
AEC Technical Consultant
_______________________________________
www.cadsoft-consult.com
Blog: What's the Word on BIM? www.cadsoft-consult.com/blogs/architecture

Message 15 of 16
MDC_quadej
in reply to: Civil3dMike

Thank you Mike!  I have not been able to edit my workspace settings either, or the CUIx file for that matter.  Any changes made looked fine until I closed and re-opened AutoCAD Civil 3D.  Uninstalling the Bridge Modeler add-in allowed me to edit and save the changes.

 

Thanks Again,

Jack

 

Civil 3D 2014

 

Message 16 of 16
tmullins
in reply to: Civil3dMike

That was it. Uninstalling the Bridge Module did it. Thanks Mike.

 

Had the same issue here on one PC that would not save workspaces. I kept getting the No Ribbon message when refiring C3D.

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