Surface profiles keep disapearing

[Joe-Bouza]

I have a couple of files with DS surfaces that I cut profiles with and all was fine until today. the surface ref is in the drawing but does not display. If I zoom to it goes to a location not related to the site but there is no display of the surface (all layers and style set to display) this is what view props shows. notice the odd serial number for the data source. through tools space I deleted the refs and re-refed and sampled, but when I close and go back its gone again. Any thoughts?

[ToddRogers-WPM]

I have some customers that this is happening to and I filed a case with Autodesk and basically there is no answer to why this is happening.  We chalked it up to being a corrupt drawing.  That is not the case.  It's starting to happen across the office and to more users.  I hope we can actually get an answer to this soon!!

[Joe-Bouza]

Thats scary, Todd. Hope it doesn't end like "the invasion of the bod snatchers" <G>

Thanks

[ToddRogers-WPM]

It's got to be some kind of order of operation or something.  They are the only customers of ours that are having this issue.  Thing is, no one knows where to start troubleshooting it.  All of the 1., 2., 3...steps do nothing (audit, -purge, etc., insert into clean drawing with OTB template, etc.).

YES, it's scary!!

[SethHall]

Looks like it may be looking for the handle for some reason. Open in data shortcut editor and change the "use to match" to handle or name and see if that helps.

[Neilw_05]

Joe,

You marked this as resolved but I don't see how in the marked solution. Could you clarify how it was resolved?

[Joe-Bouza]

Neil, I was equally surprised to see it resolved because I have no recolection of hitting that button. Can I unresolve it?

[Neilw_05]

Well since you are a member of the Expert Elite society you do have the ability to unresolve a solution. Go the the post marked as the solution and pick the Options hyperlink at the upper right. You should see a "Not the solution" option. Pick that to unmark the post.

[SethHall]

I fixed it... it should not be "solved" any more.

Did you have a look at my suggestion?

[Joe-Bouza]

Thanks Seth

[tim.scott]

I don't know exactly what is going wrong with civil 3D at this point, but I do know what you can do for a work around. Apparently Civil 3D has been struggling with this since version 2006.

Step 1. Open the source drawing where the surface was created and set the surface to rebuild-automatic by right-clicking on the surface in the toolspace. (This is the key)

Step 2. Open the reference drawing where the profiles are, right-click on the data-referenced surface, and synchronize. This should bring the surface profile back into your profiles.

FYI do not change the surface profile to static. The linetype generation will no longer work if you do.