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Importing eTransmit Settings Crash

8 REPLIES 8
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Message 1 of 9
gccdaemon
708 Views, 8 Replies

Importing eTransmit Settings Crash

If anyone can replicate this crash, let me know. The crashing is consistant every time I try this. Here is how I replicate the problem:

 

- Open a SheetSet.

- Right click on the sheetset and select Transmittal Setups.

- Click import.

- Select a template DST and click open.

- Check a setup and click import checked.

 

Civil 3D Locks and an error saying "AutoCAD Application has stopped working" pops up and whamo. I have custom eTransmit settings and here they are just in case,

 

[HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19.0\ACAD-B000:409\ETransmit\setups\Back-Up]
"AEC_EXPLODE_DWG"=dword:00000000
"Name"="Back-Up"
"AEC_TEMP_SETUP"=dword:00000000
"AEC_INCLUDE_PROJ_INFO"=dword:00000000
"AEC_INCLUDE_DWTS"=dword:00000000
"PackageType"=dword:00000000
"SaveDrawingFormat"=dword:00000000
"DestFileAction"=dword:00000000
"DestFile"=""
"FilePathOption"=dword:00000002
"RootFolder"=""
"SetPlotterNone"=dword:00000000
"BindXref"=dword:00000000
"UsePassword"=dword:00000000
"Description"="For Back-Up / Archiving"
"VisualFidelity"=dword:00000001
"BindType"=dword:00000000
"IncludeUnloadedReferences"=dword:00000001
"PurgeDatabase"=dword:00000000
"IncludeFont"=dword:00000001
"IncludeMaterialTextures"=dword:00000000
"IncludePhotometricWebFile"=dword:00000001
"IncludeDataLinkFile"=dword:00000001
"SendMail"=dword:00000000
"IncludeSSFiles"=dword:00000001

[HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19.0\ACAD-B000:409\ETransmit\setups\Multiple Files]
"AEC_EXPLODE_DWG"=dword:00000001
"Name"="Multiple Files"
"AEC_TEMP_SETUP"=dword:00000000
"AEC_INCLUDE_PROJ_INFO"=dword:00000000
"AEC_INCLUDE_DWTS"=dword:00000000
"PackageType"=dword:00000000
"SaveDrawingFormat"=dword:00000001
"DestFileAction"=dword:00000000
"DestFile"=""
"FilePathOption"=dword:00000001
"RootFolder"=""
"SetPlotterNone"=dword:00000000
"BindXref"=dword:00000000
"UsePassword"=dword:00000000
"Description"="Multiple Files"
"VisualFidelity"=dword:00000001
"BindType"=dword:00000000
"IncludeUnloadedReferences"=dword:00000000
"PurgeDatabase"=dword:00000001
"IncludeFont"=dword:00000001
"IncludeMaterialTextures"=dword:00000000
"IncludePhotometricWebFile"=dword:00000001
"IncludeDataLinkFile"=dword:00000001
"SendMail"=dword:00000000
"IncludeSSFiles"=dword:00000001

[HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19.0\ACAD-B000:409\ETransmit\setups\Single file]
"Name"="Single file"
"PackageType"=dword:00000000
"SaveDrawingFormat"=dword:00000001
"DestFileAction"=dword:00000000
"DestFile"=""
"FilePathOption"=dword:00000001
"RootFolder"=""
"SetPlotterNone"=dword:00000000
"BindXref"=dword:00000000
"UsePassword"=dword:00000000
"Description"="Single File"
"VisualFidelity"=dword:00000001
"BindType"=dword:00000000
"IncludeUnloadedReferences"=dword:00000000
"PurgeDatabase"=dword:00000001
"IncludeFont"=dword:00000001
"IncludeMaterialTextures"=dword:00000000
"IncludePhotometricWebFile"=dword:00000001
"IncludeDataLinkFile"=dword:00000001
"SendMail"=dword:00000000
"IncludeSSFiles"=dword:00000001
"AEC_EXPLODE_DWG"=dword:00000001
"AEC_INCLUDE_PROJ_INFO"=dword:00000000
"AEC_INCLUDE_DWTS"=dword:00000000

Andrew Ingram
Civil 3D x64 2019
Win 10 x64 Pro
Intel Xeon E5-1620
32 GB Ram
8 REPLIES 8
Message 2 of 9
coopdetat
in reply to: gccdaemon

Ditto, hard crash 1st time I ever tried it (and every time since).

crash.gif

---------------------------------------------Signature--------------------------------------------
Civil Design Professional Since 1983 (Intergraph), AutoCAD since 1989

Windows 10 Pro 64-bit Intel﴾R﴿ Core﴾TM﴿ i9-12900KF CPU 3.19GHz; 32 GB DDR4 4266 Dual Channel RAM
nVidia Quadro RTX 4000; AutoCAD Civil 3D 2023.2.1 Update
Message 3 of 9
gccdaemon
in reply to: gccdaemon

I figgured as much. I tried it in 2014 and go tthe same problems. I'm going to submit a ticket. Any AutoDesk admins have any thoughts?

Andrew Ingram
Civil 3D x64 2019
Win 10 x64 Pro
Intel Xeon E5-1620
32 GB Ram
Message 4 of 9
Karen_Dowling
in reply to: gccdaemon

Hi Andrew,

I can take a look at this, can you please provide me with some information to get started?

 

1. Have you submitted CEReports for this issue?

If Yes, can you tell me what email address you used in the correspondence? 

 

If you would prefer to contact me directly with this information, my email is karen.dowling@autodesk.com

 

Thanks

Karen Dowling, Sr Quality Analyst

Autodesk, Inc.


Karen Dowling
Sr. Quality Analyst
Autodesk, Inc
Message 5 of 9
gccdaemon
in reply to: Karen_Dowling

I haven't submitted yet cause I can't find my link to submit the ticket to...lol.

Andrew Ingram
Civil 3D x64 2019
Win 10 x64 Pro
Intel Xeon E5-1620
32 GB Ram
Message 6 of 9
Karen_Dowling
in reply to: gccdaemon

Hi,
Can you please contact me directly, my email is Karen.dowling@atuodesk.com

Thanks,
Karen

Karen Dowling, Senior Quality Analyst
ICP Horizontal Services

Autodesk, Inc.
100 Commercial Street
Manchester, NH 03101

Direct 603 621 3184
Mobile 603 264 2925

[Description: Description: Description: Description: autodesk-logo-rgb-color-logo-black-text-small]

Karen Dowling
Sr. Quality Analyst
Autodesk, Inc
Message 7 of 9
gccdaemon
in reply to: Karen_Dowling

sent

Andrew Ingram
Civil 3D x64 2019
Win 10 x64 Pro
Intel Xeon E5-1620
32 GB Ram
Message 8 of 9
Dathan.neal
in reply to: gccdaemon

I'm having the exact same issue with C3D 2014. Any solutions??
Message 9 of 9
gccdaemon
in reply to: gccdaemon

A ticket was submitted about this. Not sure when they'll integrate a fix for it.

Andrew Ingram
Civil 3D x64 2019
Win 10 x64 Pro
Intel Xeon E5-1620
32 GB Ram

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