Please confirm that you have driver version 265.70 (certified driver) for the Quadro FX 1700. Please update the thread after you have run Windows Update and also BIOS and other updates from the system manufacturer. If the problems continue after these changes, please open a support case with Autodesk. Thanks.
BTW, when you switch from the ATI Radeon cards to NVIDIA Quadro FX, please remember to completely uninstall the AMD/ATI drivers.
Thank you for the suggestion. The machines running 64-Bit Windows 7 have driver version 18.104.22.16833 from May 20,2011 loaded. Unfortunately, when I went to the NVIDIA website (http://www.nvidia.com/Download/Find.aspx) and look for a certified driver version 265.70 it is not available. Only version 266.35 comes up when you hit the request for 265.
When I look for an Autocad specific driver (http://www.nvidia.com/object/AutoCAD_PD_workstatio
Can you please provide a location to download the driver you want us to download and use? Is there a date or other piece of information to verify which drivers are the correct version. I will also need the proper driver for Win XP 64 bit and 32-bit machines. Thank you.
Here's the link to the AutoCAD Graphics Hardware List (http://www.autodesk.com/autocad-graphicscard). From there select AutoCAD 2012, your OS, and "workstation card " NVIDIA Quadro FX 1700 and you will be shown the result, from which page you can download the driver.
Jeff, thank you for trying the link. I also ran into an error message saying the location was not accessible and you are flipped to a generic Autocad "Page Not Available" location. I continued searching from that point, and went directly to the Hardware Graphics selection page, where Civil 3d is not an option in the product list - when I try either "AutoCad" or "Autodesk 3ds Max" the design suite choices are all clearly related to the 2D program functions.
While looking through older emails posted by hgohel, I noticed this same location is continually referred to, so it seems either internal users can access a page which outside users cannot, or there is a new problem with the page.
I also ran into another thread of unresolved messages from people having problems finding a graphics card driver for NVIDIA 1700 and 1500 for Civil 3D 2012 which I had not found in previous searches. In that string there were referrals to conflicting version numbers and the inability to find suggested drivers. Looks like this is an ongoing problem for a number of people, not just our office.
Please provide another way to reach the drivers you are referring to. Is there a way you can attach the files to this message string so they can be downloaded? It looks like making it a single person service request will leave a lot of other people out in the cold.
I appreciate your help in trying to get a resolution to this problem. I suspect it may be almost as frustrating to you as it is to Users when we have problems accessing a tool you can get to easily.
I think I found a 64 bit Windows 7 version of the 265.70 driver on this page: http://usa.autodesk.com/adsk/servlet/cert/details?
the XP 64 bit looks like it is at http://usa.autodesk.com/adsk/servlet/cert/details?
amd the XP 32 bit came up at this page. http://usa.autodesk.com/adsk/servlet/cert/details?
I am downloading now and will post an update once we get them loaded and see if it seems to stop the crashes for a day.
I found the following link that appears to be the one that Himanshu described; however, I cannot verify that it is the same site.
Select your Product, OS and Card Vendor and pick Find. Then choose your card from the list. A separate window will open for the specific card. On this window is a Download Driver button.
You should be able to get to it from here:
How come it seems to me that the majority of "crash participants" appear to be using Xeon processors?
Apparently the forum software included the closing parenthesis as part of the URL and that's why the link does not work when you click on it. However, the URL is correct - just copy/paste it and remove the parens around it:
This short URL is better to bookmark than the final redirect, as that may possibly change.
Count me in as another who gets fatal errors and crashes without a Xeon processor. I can't work for more than a couple hours without the program either freezing or fatal erroring. I have no idea what to do at this point.
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