AutoCAD Civil 3D General

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samthompson101
Posts: 4
Registered: ‎09-03-2013
Message 1 of 5 (736 Views)

FATAL ERROR: Unhandled Access Violation Reading 0x0014

736 Views, 4 Replies
09-03-2013 06:29 AM

Hi,

 

Having a problem with AutoCAD Civil 3D 2012 which keeps crashing with a fatal error on a Win7 Pro (64) machine. Was able to get the user to make a screenshot on the most recent occasion, and the error was as follows:

 

FATAL ERROR: Unhandled Access Violation Reading 0x0014 Exception at f5a69bb9h.

 

Having looked through your forums I see that this may be related to the video card, which is a Nvida Quadro 5000. I've already updated the driver to the Quadro Performance Driver, v320.78, but the problem continues.

 

Is there a different partner certified driver that I should be using (can't seem to find any for Civil 3D) , or is the issue related to something else?

 

Cheers,

Sam

*Expert Elite*
Jay_B
Posts: 2,080
Registered: ‎09-15-2010
Message 2 of 5 (732 Views)

Re: FATAL ERROR: Unhandled Access Violation Reading 0x0014

09-03-2013 06:37 AM in reply to: samthompson101

Have you tried a new Windows user Account on the troubled machine to see if that makes any difference?

Jay

C3D 2014 SP1
Win 7 Professional 64 Bit
Member
samthompson101
Posts: 4
Registered: ‎09-03-2013
Message 3 of 5 (723 Views)

Re: FATAL ERROR: Unhandled Access Violation Reading 0x0014

09-03-2013 06:53 AM in reply to: Jay_B

Hi Jay,

 

Yes, the machine is in a domain and multiple users have experienced this issue.

 

Cheers,

Sam

Member
samthompson101
Posts: 4
Registered: ‎09-03-2013
Message 4 of 5 (676 Views)

Re: FATAL ERROR: Unhandled Access Violation Reading 0x0014

09-04-2013 07:34 AM in reply to: samthompson101
Anyone?
*Expert Elite*
wfberry
Posts: 1,748
Registered: ‎09-05-2006
Message 5 of 5 (668 Views)

Re: FATAL ERROR: Unhandled Access Violation Reading 0x0014

09-04-2013 08:18 AM in reply to: samthompson101

Perhaps do a "Repair of the Installation".

 

Bill

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