FATAL ERROR Unhanded Access Violation Reading 0xff067028 Exception at d9f93552h

[CACavallo]

Running Civil CD 2012 on Windows 7.  All service packs are up to date.  After creating plan over profile sheets, I click to open a Layout tab to view a sheet, and get this error.  Please help.  Thanks.

[AllenJessup]

I don't find anything on that specific error. May I suggest that you recreate the sheets and see if the error continues? 

Allen Jessup

[CACavallo]

Tried already.  Also tried removing all data shortcuts and xrefs from the drawing too.  Tried multiple computers, and still the same error each time.  Ran recover and no errors were found in the drawing. 

[ToddRogers-WPM]

You have a hexidecimal code of 8 characters with an h at the end.  This means a hardware failure of some sort.  If it was 9 characters plus the h, it would be related to your graphics card exclusively.  Not sure what hardware failure it is though.

[CACavallo]

Very strange that it would occur on multiple computers though. We've cut plan over profile sheets many times on these machines. Very strange. Thanks.

[ToddRogers-WPM]

Same error on multiple machines?

[CACavallo]

Yeah

[AllenJessup]

Unfortunately I can only give some general advice since I haven't seen this. You could try WBlocking everything out of model space and inserting it in a fresh drawing created from your template. You could update you video drivers. Is your card certified by Autodesk?

I had to get something done in the middle of writing this. So this may be a little out of date in light of other posts. But it still may apply.

Allen Jessup

[ToddRogers-WPM]

Try resetting your user settings.  Instructions by Tatiana Machado are on this page...

http://forums.autodesk.com/t5/AutoCAD-Civil-3D/Switching-to-model-space-hangs-civil-3d-2012/td-p/324...

[CACavallo · Accepted solution]

Thanks to everyone for advice.  I started from scratch in a new drawing and the error went away.  I also changed the data shortcut locations from our network server to the C drive on my computer.  Thanks again.