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New Member
norms
Posts: 1
Registered: ‎11-09-2012
Message 1 of 5 (150 Views)

Error when closing Civil3D 2012

150 Views, 4 Replies
11-09-2012 11:44 AM

Everytime I close Civil3D 2012 I get his error message:

 

FATAL ERROR: Unhandled Access Violation Reading 0xc3c99d28 Exception at e0399b2h. 

 

I have sent the error report to Autodesk MANY times and never have had a reply.

 

Also, not sure if this is related or not but when I restart my CAD my Autop Snap Setting are always different.  Under Options the "Marker" and "Magnent" boxes are always unchecked and the Drafting Settings "Object Snap" boxes are never as I leave them. 

 

Has anyone had the same problems and if so how can I correct them.  I am on the latest service pack, and reciently upgraded work stations and am running Windows 7.

New Member
pgorman
Posts: 2
Registered: ‎06-09-2014
Message 2 of 5 (68 Views)

Re: Error when closing Civil3D 2012

06-09-2014 01:34 PM in reply to: norms

I have the exact same problem, down to a T.  including the autosnap setting and magnet and marker issues.

 

Running: Windows 7, SP1.   Civil3d 2012, SP4

 

 

*Expert Elite*
rkmcswain
Posts: 3,085
Registered: ‎11-13-2006
Message 3 of 5 (56 Views)

Re: Error when closing Civil3D 2012

06-09-2014 06:46 PM in reply to: norms

The AUTOSNAP System Variable that controls the magnet, marker, etc. is stored in the registry (i.e.: your profile), so there must be some startup code running that is resetting this variable, -or- the setting is never being saved when AutoCAD is shut down.

 

You could check the value in REGEDIT after closing AutoCAD and compare it to the value after you open AutoCAD.

 

 

New Member
pgorman
Posts: 2
Registered: ‎06-09-2014
Message 4 of 5 (45 Views)

Re: Error when closing Civil3D 2012

06-10-2014 05:42 AM in reply to: rkmcswain

Thank you for the response.  

 

It is my understanding (and I may be wildly wrong) that the settings are written to the registry during the shut down process.  So, I think the error is happening before the settings can be saved, or during the process and that is what is causing the error in the first place.  

 

Would a fresh install help?  This is a new work station (4 work days running) and I have had the issue from the beginning, but never with my old setup.  I have read in other posts that the issue 'fixes itself' after a month or so, but, with my limited knowledge, I find that hard to believe.

 

Thank you for any input you may have!

*Expert Elite*
rkmcswain
Posts: 3,085
Registered: ‎11-13-2006
Message 5 of 5 (21 Views)

Re: Error when closing Civil3D 2012

06-10-2014 04:00 PM in reply to: pgorman
pgorman wrote:

It is my understanding (and I may be wildly wrong) that the settings are written to the registry during the shut down process.

To the best of my knowledge, that is exactly how it works.

 

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