Dialogue box appears after printing to PDF

[Anonymous]

We recently upgraded to Civil 3d 2014 and have had a strange box show up after printing to PDF.  We use Acroplot to print to PDF.  Please see attachment.  It has only happened to 3 users so far and one user's system stopped doing it.  Thank you.

Also did you experience a slow open and processing initially when you made the switch to 2014 (we upgraded from 2011 c3d).  We suspect it may be a conversion of files causing this.  Many of the xrefs or DS have not been saved in 2014. 

[Jeff_M · Accepted solution]

That 'box' is the Navbar showing up on the plot. I don't know why this happens. The only way to insure it doesn't show up is to turn it off before printing.

[Anonymous]

thank you...that solved the problem.  Perhaps it is due to an old version of Acroplot. 

[wfberry]

AND probably tomorrow, you may hear.  I'll be baaack!

I know, I use AcroPLOT as well.

And also a hearty THANK YOU to Jeff as usual.

Bill

[rkmcswain]

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@Anonymous_carr wrote:

thank you...that solved the problem.  Perhaps it is due to an old version of Acroplot. 

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AFAIK - it's an AutoCAD problem. 

I've seen this with various print drivers, not just Acroplot.