AutoCAD Civil 3D General

Reply
Contributor
Posts: 13
Registered: ‎04-04-2012
Message 1 of 6 (211 Views)

Crash while Setting Working Folder for Data Shortcuts

211 Views, 5 Replies
08-16-2012 12:49 PM

I have been using the same Working Folder and Data Shortcuts since January of this year.  My AutoCAD crashed yesterday and ever since then I haven't been able to reset my working folder.  When I select the correct folder, one that I have been using for the past 8 months, the program just freezes and will do absolutely nothing for as long as I will let it sit.  I even tried selecting a parent and child folder of the shortcuts folder, just to double check I was selecting the correct folder.  When I select the wrong folder, nothing happens, but when I select the correct folder, the program locks up.  

 

Any help would be greatly appreciated.  Not sure if there is some registry error that has happened that I can fix, or some other simple solution.

Contributor
Posts: 13
Registered: ‎04-04-2012
Message 2 of 6 (207 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-16-2012 12:53 PM in reply to: alloftin

Running AutoCAD C3D 2010

*Expert Elite*
LisaPohlmeyer
Posts: 450
Registered: ‎01-14-2009
Message 3 of 6 (175 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-17-2012 05:51 AM in reply to: alloftin

I would suggest that you open a support request with Autodesk.

Lisa Pohlmeyer

C3D 2012 SP4, evaluating C3D 2015
Please use "Accept as Solution" if this solved your issue.
*Pro
Posts: 1,464
Registered: ‎12-14-2006
Message 4 of 6 (163 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-17-2012 08:10 AM in reply to: alloftin

i'd try a install repair before getting into a support request.

 

 

Dan

Civil 3D 2013
Win 7 Pro x64
Intel Xeon 2.0GHz
12Gb Ram
ATI Firepro 4800
Dell T5500
www.preinnewhof.com
*Expert Elite*
Jeff_M
Posts: 3,970
Registered: ‎07-22-2003
Message 5 of 6 (161 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-17-2012 08:14 AM in reply to: alloftin

I'd look for (using Windows Explorer) a wonky folder or file in the Working Folder. It sounds like C3D is trying to read the folder and is hitting a stumbling block there.

Jeff_M, also a frequent Swamper
Employee
hgohel
Posts: 266
Registered: ‎05-17-2006
Message 6 of 6 (123 Views)

Re: Crash while Setting Working Folder for Data Shortcuts

08-20-2012 06:11 PM in reply to: alloftin

Process Monitor ( http://technet.microsoft.com/en-us/sysinternals/bb896645 ) from Microsoft is a to help diagnose what is going on with any process...you may want to try using that to see what is going on when the app appears hung or just before crashing.

 

 

Himanshu Gohel
Autodesk, Inc

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you interested in helping shape the Autodesk Community?
We’re looking at a few different ways to improve the “All Forums” landing page and need your feedback! If interested, please take a few minutes to fill out the following Usability Study. Thank you for your time!

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Civil 3D Exchange Apps

Created by the community for the community, Autodesk Exchange Apps for AutoCAD Civil 3D helps you achieve greater speed, accuracy, and automation from concept to manufacturing.

Connect with Civil 3D

Twitter

Facebook

Blogs