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I have had that a few times as well. What solved it for me is launching google earth prior to importing the image, and then zooming up in C3D to the location I am looking to import to.
![Autodesk Design & Make Report](https://forums.autodesk.com/t5/image/serverpage/image-id/1350519iCB55845EBFC43016/image-size/large?v=v2&px=999" "Autodesk Design & Make Report")