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Civil 3d Instability

7 REPLIES 7
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Message 1 of 8
Smokey88
405 Views, 7 Replies

Civil 3d Instability

Am having an issue with Civil 3d just installed on a new desktop that exceeds ACAD's hardware requirements.  After clicking on a command, the program freezes or locks up and sometimes shuts down entirely requiring reboot.  This happens very reguraly and is not dependent on the command - simple editing or creating surfaces or other operations will start the cycle.  IT has checked the hardware and cannot solve the problem.

7 REPLIES 7
Message 2 of 8

What version of Civil3D and Windows are you running? 32 or 64bit?

Mike Robertson
FL. Dept. of Transportation
CADD Applications Developer
Message 3 of 8

64
Message 4 of 8

What version of Civil3D, what version of WIndows XP, Vista, 7, 8?

Mike Robertson
FL. Dept. of Transportation
CADD Applications Developer
Message 5 of 8
AllenJessup
in reply to: Smokey88

Let us know what your computer specs are. I know they exceed the minimum recommended. But they're still recommending 4 GB as a minimum for goodness sakes. 4 GB will let you start the program but not much else. I'm trying to spec 24 GB in our next 2 computers. I'd say 12 is the minimum if you're going to work on large projects without breaking them up in to smaller sections.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 6 of 8
Smokey88
in reply to: AllenJessup

Looks like we are little shy on what we need - here is the system basic info currently in use:

 

Dell

Precision T3600

Intel (R) Xeon(R) CPU E5-1600 0 @ 2.8 GHz 2.80 GHz

8.00 GB RAM

64-bit Operating System

 

Message 7 of 8

And what version of Civil3D (2010, 2011, 2012, 2013) and what version of Windows (XP, Vista, 7, 8)?

Mike Robertson
FL. Dept. of Transportation
CADD Applications Developer
Message 8 of 8
AllenJessup
in reply to: Smokey88

No. That looks pretty good. 8 GB RAM might slow you down at some points but shouldn't cause the issues that you mention. More RAM is certainly a good idea. I don't know what size projects you work on so I can't be to sure. I'm usually working on a couple of miles of suburban connector road

 

I'm still not sure which version you're on. If it's 2012 or earlier, have you checked it all the updates and service packs are installed? If you're on subscription you [or your contact person] should start a Service Request from the subscription site.

 

Allen

 



Allen Jessup
Engineering Specialist / CAD Manager

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