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C3D2012 is giving me the Silent Treatment...

43 REPLIES 43
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Message 1 of 44
Sinc
2330 Views, 43 Replies

C3D2012 is giving me the Silent Treatment...

 

What do YOU think it's trying to say...?  Smiley Surprised

 

C3D2012_important_message.png

Sinc
43 REPLIES 43
Message 21 of 44
Sinc
in reply to: neilyj666

Did you mean to reply to me, or were you asking about Humanshu's recommendation...?

 

If the former, then this problem seems to be innocuous, just a tad annoying.  You can just hit "OK" and ignore it.

 

If you want to do a reinstall, that that depends on how you have C3D setup.  Of course, if you do a "full wipe and reinstall", then you WILL destroy your setup.  If you plan on doing this, then you may want to save your current user profile (in OPTIONS -> Profiles tab) to a .ARG file, then reload it after the re-install (with the caveat that, if your problem was in your user profile, you may re-load the original problem when you reload the .ARG file, and you're back to square one).

 

You will also destroy your setup, even when installing a Service Pack, if you are using the "<<Unnamed Profile>>", the "<<C3D_Imperial>>" profile, or the "<<C3D_Metric>>" profile.

 

So what I recommend is that, when you first install C3D, create a new profile, as seen in this image:

 

userprofile.png

 

Essentially, I had my "favorite" profile set current (either Imperial or Metric), then I selected "Add To List" and created my C3D2013 profile.  NOW I configure the profile the way I want.  (And I can also always save this to a .ARG file when I'm done, just in case, so I don't have to repeat work if I get into trouble later.)  This new C3D2013 profile will NOT get "clobbered" when I install a service pack, and I don't have to save out and reimport my settings (or go through the arduous task of re-setting everything, if I forget about this issue).

 

The only final thing to remember is to edit my C3D startup shortcuts, so they now call my "C3D2013" profile, as shown in this image:

 

C3D_shortcut_properties.png

 

I'm now "clobber-free", and can install service packs or do repairs without losing my settings.

Sinc
Message 22 of 44
neilyj666
in reply to: Sinc


@Sinc wrote:

Did you mean to reply to me, or were you asking about Humanshu's recommendation...?




I was but as you've replied.....what info does the profile store?

 

 

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 23 of 44
Sinc
in reply to: neilyj666

The User Profile mostly just stores the options you set in the OPTIONS tab.

 

But there's a bit more to it...  BE CAREFUL, but open up REGEDIT and look around in a key like:

 

HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19.0\ACAD-B000:409\Profiles

 

(Replace the release number with the current version of your software...  R19.0 is C3D 2013, R18.2 is C3D 2012, etc.)

 

Compare the C3D profiles with the default "AutoCAD" profile.  A key thing about a valid C3D user profile is that it includes "IsPureAcadProfile" set to 0, while the "AutoCAD" profile is set to 1.  There are also FAR more subkeys in that profile for a C3D profile.

 

If you don't start with a default user profile like "<<C3D_Imperial>>" or "<<C3D_Metric>>", then you'll be missing most of these keys.  That's why such profiles don't work correctly.  So ALWAYS make sure you start with a default C3D profile, and make a copy of it, THEN customize your copy.  (Autodesk really should fix this problem, so that any profile created by C3D is created correctly.  As it is, if you don't start by copying a default C3D profile, you'll get something that looks like the core AutoCAD profile, and many C3D functions won't work.)

 

Again, be VERY careful when poking around in REGEDIT...  You can break things easily if you do the wrong thing.  But as long as you just look around without changing anything, you should be fine.

Sinc
Message 24 of 44
deanwhitford
in reply to: Sinc

I was experiencing the empty dialog on AutoCAD exit, but with base AutoCAD 2012 instead of a vertical.  I am using AutoCAD 2012 x64 on Windows 7.

 

As per the others having the issue, it was happening with an application loaded, in my case DraftLogic Electrical.  I have been running the application on 2012 for many months and the two empty dialogs only started a month or so ago.  Rolling the DraftLogic Electrical version back months didn't change the behavior.  As per the other users, AutoCAD & the application worked OK, just these odd couple dialogs showing up upon exit.

 

Oddly enough, if I just loaded ACAD with the DraftLogic Electrical profile set current with the default blank template drawing and immediately exited, the empty dialogs did not show up.  If, on the other hand, I do that but then load any drawing with an electrical design in it & then exit without doing anything, the two empty dialogs showed up.  No empty dialogs with an 'empty' profile current, regardless of drawing loaded and then exited.  So it appeared that it was related to having an application loaded into ACAD, and perhaps having to trigger something by loading a design. 

 

A repair install of 2012 didn't seem to change things.  I can't recall offhand if I tried both a repair and then a complete reinstall or not...I think I did but not sure.

 

Since I exhausted what I thought were the obvious causes (i.e. 2012 repair and rolling back DraftLogic Electrical versions), I reconsidered the timing of when the empty dialogs started to show up...made me think my test of AutoCAD 2013 might have had something to do with it.

 

So I did manage to get rid of the 'empty dialogs on exit issue', here is what I did:

 

1.  removed AutoCAD 2013

2.  performed reinstall of AutoCAD 2012 from ACAD installer (it launched from add/remove programs)

 

Now ACAD 2012 and DraftLogic Electrical are happy again, no empty dialogs showing up upon exit from ACAD!

 

Hopefully this information helps solve the puzzle rather than making it worse  🙂

Message 25 of 44
neilyj666
in reply to: deanwhitford


@deanwhitford wrote:

 

Hopefully this information helps solve the puzzle rather than making it worse  🙂


I think it has - I've had the blank dialogs long before I installed 2013

neilyj (No connection with Autodesk other than using the products in the real world)
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AEC Collection 2024 UKIE (mainly Civil 3D UKIE and IW)
Win 11 Pro x64, 1Tb Primary SSD, 1Tb Secondary SSD
64Gb RAM Intel(R) Xeon(R) W-11855M CPU @ 3.2GHz
NVIDIA RTX A5000 16Gb, Dual 27" Monitor, Dell Inspiron 7760
Message 26 of 44
syria89
in reply to: Sinc

does this message box only popup on window7

or do we have xp users that have this message?

Message 27 of 44
JamesMaeding
in reply to: Sinc

I also get the dialogs on exit, but sometimes its just a ding sound.

I have 2013 C3d installed also.


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 28 of 44
syria89
in reply to: JamesMaeding

i checked the windows event ID

i had 2 id

9013

and 9010

is there a good IT guy around to figure out what is it

Message 29 of 44
JamesMaeding
in reply to: syria89

http://eventid.net will list the meaning, but the meanings seem generic.


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 30 of 44
syria89
in reply to: syria89

i have a feeling may be is with Internet explorer and security

cause i know windows 7 have alot of security issue

i dont know

is not only civil 3d

i have a user that after i installed revit 2013, the msg box will appear when i open revit

 

Message 31 of 44
JamesMaeding
in reply to: syria89

not like there are a lack of cases for Autodesk to analyze.

When I run into a consistent problem, solving it is usually not too hard if its repeatable.

What is the status of attempts at solving this by Autodesk?


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 32 of 44
AllenJessup
in reply to: Sinc

Just wanted to mention that I haven't seen that in 2012 since I did a Clean Install.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 33 of 44
syria89
in reply to: AllenJessup

an the reinstallation was from an excutable data

or more from a deplyement done in a server

Message 34 of 44
AllenJessup
in reply to: syria89

From a deployment that happens to reside on my computer.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 35 of 44
JamesMaeding
in reply to: AllenJessup

do you have r13 on that computer? any verticals of r13?


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 36 of 44
AllenJessup
in reply to: JamesMaeding

r13? I never used it. Went directly from r12 to r14.

 

Seriously. No. I haven't installed any 2013 products yet. I haven't even created the deployments.

 

Allen



Allen Jessup
Engineering Specialist / CAD Manager

Message 37 of 44
JamesMaeding
in reply to: AllenJessup

I only have 2013 from our ADN license, and needed it for testing imx files for AIM 2013.

Its got some issues but seems ok so far.

 

An interesting thing is AIM 2013 (Infrastructure modeler) crashes on every exit.

Its starting to seem like several adesk products do something irritating on exit.


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

Message 38 of 44
gregsmith56
in reply to: JamesMaeding

I had a similar problem with C3d, which Autodesk solved by having me un-install the drawing tabs app. If you have that on, give it a go. Apparently its a known issue.

 

Greg Smith

Message 39 of 44
ACADuser
in reply to: Sinc

Just yesterday I received the same blank message upon closing Civil 3D (2012).

 

Some particulars:

- I have C3D 2010, 2011 & 2012 Installed on the machine. 2013 was never installed on the machine.

- Raster Design is also installed for all three versions.

- 2012 was installed for the first time just the other day (and RD).  SP2 was the only update applied.

- RD was not loaded at the time.

- The file had been opened for an extended period of time without anything being done (about 2-3 hours).

ACADuser
Civil 3D 2018, Raster Design 2018
Windows 7 Enterprise
Dell Precision 5810 Workstation
Intel Xeon E5-1630 v3 @ 3.70GHz
32GB RAM, NVIDIA Quadro K2200 4 GB GDDR5
DUAL 27" Dell UltraSharp U2713HM
Message 40 of 44
JamesMaeding
in reply to: JamesMaeding

drawing tabs app? You mean Tony's?


internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties

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