Did you mean to reply to me, or were you asking about Humanshu's recommendation...?
If the former, then this problem seems to be innocuous, just a tad annoying. You can just hit "OK" and ignore it.
If you want to do a reinstall, that that depends on how you have C3D setup. Of course, if you do a "full wipe and reinstall", then you WILL destroy your setup. If you plan on doing this, then you may want to save your current user profile (in OPTIONS -> Profiles tab) to a .ARG file, then reload it after the re-install (with the caveat that, if your problem was in your user profile, you may re-load the original problem when you reload the .ARG file, and you're back to square one).
You will also destroy your setup, even when installing a Service Pack, if you are using the "<<Unnamed Profile>>", the "<<C3D_Imperial>>" profile, or the "<<C3D_Metric>>" profile.
So what I recommend is that, when you first install C3D, create a new profile, as seen in this image:
Essentially, I had my "favorite" profile set current (either Imperial or Metric), then I selected "Add To List" and created my C3D2013 profile. NOW I configure the profile the way I want. (And I can also always save this to a .ARG file when I'm done, just in case, so I don't have to repeat work if I get into trouble later.) This new C3D2013 profile will NOT get "clobbered" when I install a service pack, and I don't have to save out and reimport my settings (or go through the arduous task of re-setting everything, if I forget about this issue).
The only final thing to remember is to edit my C3D startup shortcuts, so they now call my "C3D2013" profile, as shown in this image:
I'm now "clobber-free", and can install service packs or do repairs without losing my settings.
@Sinc wrote:Did you mean to reply to me, or were you asking about Humanshu's recommendation...?
I was but as you've replied.....what info does the profile store?
neilyj (No connection with Autodesk other than using the products in the real world)
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The User Profile mostly just stores the options you set in the OPTIONS tab.
But there's a bit more to it... BE CAREFUL, but open up REGEDIT and look around in a key like:
HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R19.0\ACAD-B000:409\Profiles
(Replace the release number with the current version of your software... R19.0 is C3D 2013, R18.2 is C3D 2012, etc.)
Compare the C3D profiles with the default "AutoCAD" profile. A key thing about a valid C3D user profile is that it includes "IsPureAcadProfile" set to 0, while the "AutoCAD" profile is set to 1. There are also FAR more subkeys in that profile for a C3D profile.
If you don't start with a default user profile like "<<C3D_Imperial>>" or "<<C3D_Metric>>", then you'll be missing most of these keys. That's why such profiles don't work correctly. So ALWAYS make sure you start with a default C3D profile, and make a copy of it, THEN customize your copy. (Autodesk really should fix this problem, so that any profile created by C3D is created correctly. As it is, if you don't start by copying a default C3D profile, you'll get something that looks like the core AutoCAD profile, and many C3D functions won't work.)
Again, be VERY careful when poking around in REGEDIT... You can break things easily if you do the wrong thing. But as long as you just look around without changing anything, you should be fine.
I was experiencing the empty dialog on AutoCAD exit, but with base AutoCAD 2012 instead of a vertical. I am using AutoCAD 2012 x64 on Windows 7.
As per the others having the issue, it was happening with an application loaded, in my case DraftLogic Electrical. I have been running the application on 2012 for many months and the two empty dialogs only started a month or so ago. Rolling the DraftLogic Electrical version back months didn't change the behavior. As per the other users, AutoCAD & the application worked OK, just these odd couple dialogs showing up upon exit.
Oddly enough, if I just loaded ACAD with the DraftLogic Electrical profile set current with the default blank template drawing and immediately exited, the empty dialogs did not show up. If, on the other hand, I do that but then load any drawing with an electrical design in it & then exit without doing anything, the two empty dialogs showed up. No empty dialogs with an 'empty' profile current, regardless of drawing loaded and then exited. So it appeared that it was related to having an application loaded into ACAD, and perhaps having to trigger something by loading a design.
A repair install of 2012 didn't seem to change things. I can't recall offhand if I tried both a repair and then a complete reinstall or not...I think I did but not sure.
Since I exhausted what I thought were the obvious causes (i.e. 2012 repair and rolling back DraftLogic Electrical versions), I reconsidered the timing of when the empty dialogs started to show up...made me think my test of AutoCAD 2013 might have had something to do with it.
So I did manage to get rid of the 'empty dialogs on exit issue', here is what I did:
1. removed AutoCAD 2013
2. performed reinstall of AutoCAD 2012 from ACAD installer (it launched from add/remove programs)
Now ACAD 2012 and DraftLogic Electrical are happy again, no empty dialogs showing up upon exit from ACAD!
Hopefully this information helps solve the puzzle rather than making it worse 🙂
@deanwhitford wrote:
Hopefully this information helps solve the puzzle rather than making it worse 🙂
I think it has - I've had the blank dialogs long before I installed 2013
neilyj (No connection with Autodesk other than using the products in the real world)
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I also get the dialogs on exit, but sometimes its just a ding sound.
I have 2013 C3d installed also.
internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties
i checked the windows event ID
i had 2 id
9013
and 9010
is there a good IT guy around to figure out what is it
http://eventid.net will list the meaning, but the meanings seem generic.
internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties
i have a feeling may be is with Internet explorer and security
cause i know windows 7 have alot of security issue
i dont know
is not only civil 3d
i have a user that after i installed revit 2013, the msg box will appear when i open revit
not like there are a lack of cases for Autodesk to analyze.
When I run into a consistent problem, solving it is usually not too hard if its repeatable.
What is the status of attempts at solving this by Autodesk?
internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties
Just wanted to mention that I haven't seen that in 2012 since I did a Clean Install.
Allen
Allen Jessup
Engineering Specialist / CAD Manager
an the reinstallation was from an excutable data
or more from a deplyement done in a server
From a deployment that happens to reside on my computer.
Allen
Allen Jessup
Engineering Specialist / CAD Manager
do you have r13 on that computer? any verticals of r13?
internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties
r13? I never used it. Went directly from r12 to r14.
Seriously. No. I haven't installed any 2013 products yet. I haven't even created the deployments.
Allen
Allen Jessup
Engineering Specialist / CAD Manager
I only have 2013 from our ADN license, and needed it for testing imx files for AIM 2013.
Its got some issues but seems ok so far.
An interesting thing is AIM 2013 (Infrastructure modeler) crashes on every exit.
Its starting to seem like several adesk products do something irritating on exit.
internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties
I had a similar problem with C3d, which Autodesk solved by having me un-install the drawing tabs app. If you have that on, give it a go. Apparently its a known issue.
Greg Smith
Just yesterday I received the same blank message upon closing Civil 3D (2012).
Some particulars:
- I have C3D 2010, 2011 & 2012 Installed on the machine. 2013 was never installed on the machine.
- Raster Design is also installed for all three versions.
- 2012 was installed for the first time just the other day (and RD). SP2 was the only update applied.
- RD was not loaded at the time.
- The file had been opened for an extended period of time without anything being done (about 2-3 hours).
drawing tabs app? You mean Tony's?
internal protected virtual unsafe Human() : mostlyHarmless
I'm just here for the Shelties