AutoCAD Civil 3D General Discussion

Reply
Member
cathy
Posts: 4
Registered: ‎06-16-2008
Message 1 of 3 (386 Views)
Accepted Solution

Autodesk being very difficult to deal with

386 Views, 2 Replies
02-01-2013 06:17 AM

I have some problems with Civil 3D 2013 and had to reload my machine.  Been waiting THREE DAYS for the activation of this latest reload and can't get beyond that.  Sent 3 emails and requests.

No I didn't deactivate it before i reloaded the machine - didn't think about it.

As much money as I've spent on this software this SHOULD be a NON-ISSUE.

 

PLEASE SOMEONE FROM AUTODESK ACTIVATE MY LICENSE!

 

Thank you

Cathy

Community Manager
camilo.lemos
Posts: 927
Registered: ‎09-28-2011
Message 2 of 3 (376 Views)

Re: Autodesk being very difficult to deal with

02-01-2013 06:42 AM in reply to: cathy

Hi Cathy, 

 

Sorry to hear the re-activation process is not going as it should be and I completely understand your frustration.

 

I've activated your product manually and will send you an activation code via private message here on the forums in just a minute (click on the envelope close to your screenname at the top of this screen).

Let me know if you need any further assistance.

 

Regards,



Camilo Lemos
*Expert Elite*
mathewk
Posts: 2,716
Registered: ‎07-09-2003
Message 3 of 3 (354 Views)

Re: Autodesk being very difficult to deal with

02-01-2013 07:28 AM in reply to: cathy
Cathy, I'm not sure how you attempted to activate but I've never had this problem. If it doesn't activate online I call 1-800-551-1490 which is the activation line. I speak to a human and it takes a few seconds. Keep that number handy if you don't have it.
Matt Kolberg
Cansel - Autodesk Division
http://www.cansel.ca/

You are not logged in.

Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.

Need installation help?

Start with some of our most frequented solutions to get help installing your software.

Ask the Community


Civil 3D Exchange Apps

Created by the community for the community, Autodesk Exchange Apps for AutoCAD Civil 3D helps you achieve greater speed, accuracy, and automation from concept to manufacturing.

Connect with Civil 3D

Twitter

Facebook

Blogs