AutoCAD Civil 3D 2013 Question

[Anonymous]

I reloaded Civil 3D 2013 to try an resolve some issues I was having with error messages and the program taking for ever to load.  When I first redownloaded the software and installed, it was fine.  Now, two days later, I am having the same problem as before.  I get error messages saying that I am missing shape files and semantic errors in the DCL file.  When the program filanlly opens, about half, if not more, of the widgets in the ribbons are clouds with question marks.  Any suggestions?

[Anonymous]

Jeff,

I am running Norton Small Business.  I looked in the quarantine folder, and nothing.  We are in Sacramento, CA.  I spoke with the retailer on Monday, they took over the my computer and tried to reinstall/repair the program, but that didn't work.

[Jeff_M]

Well, we are relatively close but I won't be stopping by , at least not today. I'm over in Santa Rosa...

I'm still betting that there is something going on with the AV, a disk cleanup program, or perhaps something that auto-refreshes the hard drive to a predetremined state (although I've never understood why anyone would want or need one of these) to keep it 'pristine'.

Good luck, and if you do manage to locate the culprit, please be sure to post your findings.