Apologies if this has already been mentioned elsewhere.
Ran into this issue this week. If you have time, can you check it on your setup?
The only "oddity" about the machines we are seeing this on, is they either _had_ or still _have_ an earlier version installed (2013 or 2014).
I do not have a machine ready that only has a fresh 2015 install on which to try this.
But it's repeatable on all of our other machines, regardless of template, login, etc.
I have already submitted a subscription support request.
(Lastly: It also only seems to crash when adding a size to "Concrete Box Culvert" - other pipe shapes work OK.)
TIA.
Yup. I edited that dimension and OK'd back to the parts list. Then went in to edit it again and it froze.
Interesting thing was there were duplicate entries for that dimension. So 4 or 5 sets of 24" followed by 4 or 5 36", etc.
Locked me up and so I ended the task. My laptop only has ever seen 2015 installed. No prior versions.
Regards,
Mike
I eventually get a blank 24"x24" box culvert dialog, c3d freezes / end task.
Also seeing the duplicate size entries Mike mentioned.
When trying to pick one of these duplicate entries the field would often populate w/ a value
different than what was selected. 2015 SP1.
All versions 2012 though 2015 installed.
I couldn't get this recorded last night, but here you go.
Can't duplicate the Fatal Error here but get this when trying to edit using your same steps > End Task.
Response from Autodesk. Emphasis added by me.
Thank you for contacting Autodesk Support. My name is xxxx xxxxxx and I would like to inform you that the issue you have reported is a known issue to the development team and they are working to resolve the issue. I am going to link your case to the reported known issue.
I apologize for the inconvenience that this issue may cause. Please make sure that you keep your product up to date with the latest Hotfixes, Service Pack and release to ensure that you take advantage of this, and other, fix as soon as it is available.
I am going to go ahead and close this case at this time. If you have further questions regarding this issue, you can reply to any of the case emails within 30 days to reopen the case.
Hey guys, I'm getting the same problem here.
Please, let us know if it is solved.
Thanks,