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    AutoCAD Architecture

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    amy
    New Member
    amy
    Posts: 2
    Registered: 08-08-2011

    AutoCAD Stops Responding or Crashes

    231 Views, 8 Replies
    01-23-2012 02:33 PM

    I have a Dell XPS L702X running Windows 7, i7-2720QM processor with 8GB RAM. 

    AutoCAD Architecure has stopped responding and is very slow to respond to the simplest of commands. ie. pan, zoom, orbit. I have done all of the updates available, through Dell and Autodesk.  What else is there?  I really need a stable CAD environment!

    Active Member
    ericm
    Posts: 6
    Registered: 01-25-2012

    Re: AutoCAD Stops Responding or Crashes

    01-26-2012 06:51 AM in reply to: amy

    I would check you video card.  I had the same issues and just changed out the video card to one that is recommended by Autodesk.  It has helped a ton, but has not totally resolved my issue.  I still get hung up, but not nearly as often.  I think the next step is to check the mother board.  This all started when I switched from Windows NT to windows 7.

    Product Support
    Posts: 173
    Registered: 11-09-2009

    Re: AutoCAD Stops Responding or Crashes

    01-26-2012 10:38 AM in reply to: amy

    I would recommend the same check in regards to the graphics system.  In addition to this I would suggest turning the User Account Controller (UAC).  This has also been known to prove favorable results with use in the software and Win 7/Vista environment.



    Michael Bussiere II
    Support Specialist
    Product Support
    Autodesk, Inc.
    Valued Mentor
    Posts: 432
    Registered: 10-20-2005

    Re: AutoCAD Stops Responding or Crashes

    01-26-2012 01:59 PM in reply to: MichaelBussiere2

    "I would suggest turning the User Account Controller (UAC)"  Please clarify, On, off, left, right and where do we turn this UAC?

     

    Active Member
    ericm
    Posts: 6
    Registered: 01-25-2012

    Re: AutoCAD Stops Responding or Crashes

    01-27-2012 07:05 AM in reply to: cadtastrophe

    Yes, I too would be interested on how to do this.

    Product Support
    Posts: 173
    Registered: 11-09-2009

    Re: AutoCAD Stops Responding or Crashes

    01-27-2012 02:06 PM in reply to: ericm

    Notes on the User Account Control (UAC) feature (available in on Vista/Win 7*):

    • Navigate to the Control Panel>Users Accounts>User Accounts>Change User Account Settings (then turn off in Vista or slide down to lowest setting in Win 7)
    • Because UAC also limits the rights of administrators, users may encounter restriction problems as standard users when UAC is enabled.

    * In Windows 7 the UAC slider should be moved down to the lowest setting.



    Michael Bussiere II
    Support Specialist
    Product Support
    Autodesk, Inc.
    Product Support
    Posts: 173
    Registered: 11-09-2009

    Re: AutoCAD Stops Responding or Crashes

    02-09-2012 06:35 PM in reply to: amy

    “Amy” I wanted to check in and see if the problem is still persisting and/or if the issue is resolved so we can mark this inquiry as resolved.  Thank you and we look forward to your reply post.



    Michael Bussiere II
    Support Specialist
    Product Support
    Autodesk, Inc.
    New Member
    megan.nelson.1
    Posts: 1
    Registered: 02-10-2012

    Re: AutoCAD Stops Responding or Crashes

    02-10-2012 07:29 AM in reply to: amy

    I have been having the same issue with the program not responding. I changed the User Control Settings like you suggested earlier and it didn't help. Is there any other suggestions?

    Valued Mentor
    Posts: 432
    Registered: 10-20-2005

    Re: AutoCAD Stops Responding or Crashes

    02-13-2012 09:57 AM in reply to: megan.nelson.1

    Same here, tried above suggestion to no avail.  This seems to be the most unstable ACA in many years.