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Online Help: Better Help!!

2 REPLIES 2
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Message 1 of 3
Anonymous
907 Views, 2 Replies

Online Help: Better Help!!

Situation:
When doing queries on ADT topics you don't always get ADT specific content.
Some of the terminology between core AutoCAD and ADT are not distinct enough
and are not uniquely differentiated in the Index Listing.

Example: Search for Profiles (intent is to find out about ADT Profiles for
endcaps and related purposes)

Result: profile blocks and lines; profile styles; profiles; profiles
(custom settings); profiles (of drawing environment); profiles (solids);
profiles (user)

What's wrong?
The Index listing does not specifically identify which one is a core AutoCAD
term vs. an ADT term, until you double-click on a topic to see which help
book it is referring to. How was the user supposed to intuitively know that
the correct keyword is supposed to be AEC Profiles??

Suggestions:
1. Provide Online help that addresses ADT terminology only, without any
core AutoCAD references, especially for keyword searches.
2. Improve the Topics Found Dialog box; Make it scalable. I can't see the
entire topic and book reference in that small window without moving the
division bar and using the scroll bar.
3. Provide a composite ADT command listing that is searchable that also
includes a narrative description.
2 REPLIES 2
Message 2 of 3
Anonymous
in reply to: Anonymous

Other Ideas:
Provide an ADT Tab and a AutoCAD Tab within Online Help when doing search
queries to separate overlapping topics.

John Herridge wrote in message
news:4815A1AC1EDA3B1C57F6047BBA40897E@in.WebX.maYIadrTaRb...
> Situation:
> When doing queries on ADT topics you don't always get ADT specific
content.
> Some of the terminology between core AutoCAD and ADT are not distinct
enough
> and are not uniquely differentiated in the Index Listing.
>
> Example: Search for Profiles (intent is to find out about ADT Profiles
for
> endcaps and related purposes)
>
> Result: profile blocks and lines; profile styles; profiles; profiles
> (custom settings); profiles (of drawing environment); profiles (solids);
> profiles (user)
>
> What's wrong?
> The Index listing does not specifically identify which one is a core
AutoCAD
> term vs. an ADT term, until you double-click on a topic to see which help
> book it is referring to. How was the user supposed to intuitively know
that
> the correct keyword is supposed to be AEC Profiles??
>
> Suggestions:
> 1. Provide Online help that addresses ADT terminology only, without any
> core AutoCAD references, especially for keyword searches.
> 2. Improve the Topics Found Dialog box; Make it scalable. I can't see
the
> entire topic and book reference in that small window without moving the
> division bar and using the scroll bar.
> 3. Provide a composite ADT command listing that is searchable that also
> includes a narrative description.
>
Message 3 of 3
mcorreia
in reply to: Anonymous

Agreed. I find it's ridiculous that after all these years, Autodesk can't ship a $5000 product like Architecture with Help that actually describes the product you bought. So much time is wasted looking for a menu or ribbon item that doesn't exist in Architecture.

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