AutoCAD Architecture General Discussion

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pietrash33
Posts: 4
Registered: ‎04-11-2011
Message 1 of 4 (440 Views)

Unable to uninstall Autocad Architecture 2010

440 Views, 3 Replies
04-11-2011 03:13 AM

I've been using Autocad 2010 for the last year. I recently changed secuirty software and now when I attempt to launch Autocad I get a flash of a start screen and the program refuses to launch. No warning/error messages, just no launch.

 

After attempting to uplift firewall restrictions with no success, I decided the best bet would be to uninstall and perform a reinstall of Autocad. However, when I go to the Control Panel to remove the Autodesk software, there is no program showing Autocad.

 

However, when I insert the install disc, it says the Autocad Architecture 2010 is already installed!

 

How can I successfully remove any/all components of Autocadto then successfully reinstall the software? Please help!

Distinguished Mentor
jaich
Posts: 562
Registered: ‎10-19-2010
Message 2 of 4 (407 Views)

Re: Unable to uninstall Autocad Architecture 2010

04-11-2011 12:37 PM in reply to: pietrash33

Search the ADSK site for the Clean Uninstall/Reinstall procedure.

 

Edit: And then make sure to add ACAD as an exception for your virus protection software.  It isn't Norton, is it?

*Expert Elite*
pendean
Posts: 21,823
Registered: ‎11-06-2003
Message 3 of 4 (393 Views)

Re: Unable to uninstall Autocad Architecture 2010

04-12-2011 01:26 PM in reply to: jaich

In another thread, the OP has identified Norton 360 v5 as the culprit for ACA not starting.

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Distinguished Mentor
jaich
Posts: 562
Registered: ‎10-19-2010
Message 4 of 4 (377 Views)

Re: Unable to uninstall Autocad Architecture 2010

04-13-2011 12:25 PM in reply to: pendean

Seems that Norton is more trouble than it's worth.

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