FATAL ERROR!! Please help! Confusing!

[TheEdster75]

I am getting an Fatal Error when opening a CAD file uploaded from an FTP site and also emailed directly to me from an outside consultant. Orginal file is a newer version of CAD and also once this error took place I had then save down to AutoCAD 2000 and it still crashes my AutoCAD... I am running AutoCAD Architecture 2010. I have included a screen shot of the exact error I am getting. Does anyone know what that specific error means? I can find nothing online about that specific error number. Thanks in advance!

[jking]

"Exception" is a computer programming term used to refer to an error related to execution of the program.  They are usually caused by the hardware not responding to the software's instructions correctly.  Most of the time, that bad interaction is related to memory usage.

What are your current computer's specs and how big is the file?  I used to get similar errors in 2004 if the project I was working on was unusually big.  They went away when I got a new computer.  Odds are it's actually a system issue, not a software issue. You may need to consider upgrading your computer.

[TheEdster75]

Definitley not that... The file is only 1,360KB, and at work we run Intel Xeon X540 @ 3.00Ghz with 3gb of Ram...

[jking]

What are the specs on your graphics card?

You said a Xeon X540?  Are you sure that's the correct processor model?  I can't find any specifications for that model...  Did you mean a Xeon 5000 series processor?

[TheEdster75]

Yeah, I just found out from the employee that got the original file that it was corrupted, she just forgot to tell me.. lol!! Problem solved... 🙂

[jking]

Good  glad it was something simple.