AutoCAD Architecture General

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*Expert Elite*
LisaDrago
Posts: 1,361
Registered: ‎05-08-2009
Message 1 of 4 (215 Views)
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Customization name does not exist?

215 Views, 3 Replies
06-10-2013 01:18 PM

Okay - my client is having an issues when she opens AutoCAD Arch that the attached image shows up... 

 

I have never seen this before, but then I did not do a lot of customizations

 

Any ideas??

 

Thanks!

LD


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You can't think AutoCAD and run Revit.
Email: LisaDragoEE@gmail.com
*Expert Elite*
pendean
Posts: 21,638
Registered: ‎11-06-2003
Message 2 of 4 (209 Views)

Re: Customization name does not exist?

06-10-2013 02:36 PM in reply to: LisaDrago

Unless they changed it, that's the primary CUIx file when they are using the ARCH profile. Looking at your other post, did they make the mistake of "migrating" from 2012 when they started 2014? Time to put 2014 back with a reset.

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*Expert Elite*
LisaDrago
Posts: 1,361
Registered: ‎05-08-2009
Message 3 of 4 (197 Views)

Re: Customization name does not exist?

06-11-2013 05:12 AM in reply to: LisaDrago

Yes - we did try migrating - It did not work. Obviously. :smileysad:

 

So resetting will fix this?

I saw in the start menu>all programs> AutoCAD 2014(I don't have ACA installed)> reset setting to default.

This will fix this issue?

 

Thank you!

LD


If this helped solve your issue - remember to 'accept as solution' to help other find answers!
You can't think AutoCAD and run Revit.
Email: LisaDragoEE@gmail.com
*Expert Elite*
pendean
Posts: 21,638
Registered: ‎11-06-2003
Message 4 of 4 (193 Views)

Re: Customization name does not exist?

06-11-2013 05:27 AM in reply to: LisaDrago
Yes: or a repair reinstall will do it too.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS

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