We have an intern that has somehow made it impossible for her to edit inside viewports(switching to model space) on her layouts. None of us has seen this before and do not know how to reverse what she has done. This happens with any drawing she opens. She can edit when in the model space tab, but when she goes to one of the layout tabs and double clicks on the viewport she cannot edit. The viewports are not locked. We have had several people look at it and cannot find what command or setting she changed. She does not have admin rights so I do not think she could have run a script. She is not familiar with AutoCAD Architecture, her experience has been limited to Revit. Thanks for any help.
I would check to see if there are maybe two viewports overlaying each other.
Have her delete and re-create the viewport(s) and see what happens.
Other than that I have no idea what causes this to happen on her pooter and not on other pooters.
Thanks everyone for trying to help with this. It is still a puzzle to us. Our solution was to reset AutoCAD Architecture to all of the default settings and then make the changes to options that we use as defaults for our team. Solved the problem until the next time. We did try everyone's solution before doing the reset. Thanks again. Bert