ACA 2014 Offline help Problem

[Dhrd]

ACA 2014 Offline help

In AutoCAD Architecture 2014 I cannot open the offline help. I downloaded and installed the offline help file (AutoCAD_Architecture_Help_2014_English_Win_64_32bit_dlm0.sfx.exe). But, when I start ACA and click the ‘F1’ button, I get a ‘Help – File Not Found’ dialog box and it prompts me to update the location of the help files.

Does anyone know what the fix is or correct path?

[philip.s · Accepted solution]

Hi Don!

Can you please try the following steps and let me know if they resolve the issue (accept as a solution)?

1. Download the offline help

2. Install the help doc after download

3. Launch AutoCAD Architecture and go to the Options dialog -> System tab -> uncheck "Access online content when available"

4. Go to Files tab in Options dialog -> Help and Miscellaneous File Names -> Expand the node to see "Help Location" -> Put the location of your offline help.

For example, the default could be " C:\Program Files\Autodesk\AutoCAD ACA 2014 Help\English\Help\index.html"

5. Click ok in Options dialog

[Dhrd]

Yes, this worked after rebooting the computer.

Thanks for your response.

[philip.s]

You're most very welcome and thanks for following up!

[rfarah]

I have downloaded AutoCAD 2014 offline help from AutoDesk site, put when trying to install , the installation starts then hangs on 20%. I have waited for around 1hour for the installation to progress, but nothing happened....it hangs...please advice. 

[pendean]

Bad download perhaps?

[rfarah]

I downloaded the file 3 times, I let the IT guy download the same file (204.908MB) and We tried to install it,but unfortunately, we got the same error.

[pendean]

Do you need to restart your PC yet?
Did you remember to turn off your anti-virus and all toher background running apps?
unplug from the network as a test.
Are you logged into Windows as full administrator?
Did you right-click on the download and 'run as administrator'?

[randy.gahol]

I have the same problem with our AutoCad 2013 and 2014. I download and installed the offline help but still not working.

I already did the below instruction still not working.

1. Download the offline help

2. Install the help doc after download

3. Launch AutoCAD Architecture and go to the Options dialog -> System tab -> uncheck "Access online content when available"

4. Go to Files tab in Options dialog -> Help and Miscellaneous File Names -> Expand the node to see "Help Location" -> Put the location of your offline help.

For example, the default could be " C:\Program Files\Autodesk\AutoCAD ACA 2014 Help\English\Help\index.html"

5. Click ok in Options dialog...

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The offline window will open but if you will select the category it will direct you online.. Can anybody help me on this problem. All our engineers doesn't have internet connection only local connection.

Regards,

JM

[mikevh]

I had the same problem and this handled it! Thanks

[sureshspr]

yes, It's working .... thank you..