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  • AutoCAD 2013/2014 DWG Format

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    Active Member
    Posts: 9
    Registered: ‎04-12-2012

    Contact Administration

    111 Views, 3 Replies
    10-02-2012 06:33 AM

    I wish to find out what is all exactly covered by our Autodesk Support Subscription which ends soon. It says Maps 2013 but shouldn't the subscription cover our RasterDesign 2013/any autodesk products we own, or must we purchase a subscription for each individual product as well? I visited http://subscription.autodesk.com/sp/servlet/index?siteID=11564774&id=11693388 and clicked the button on the rght saying "Online Contract Renewal - Do you have questions?" and clicking it results in: 

     

    No Response from Application Web Server

    There was no response from the application web server for the page you requested. 
    Please notify the site's webmaster and try your request again later.

    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,299
    Registered: ‎09-13-2007

    Re: Contact Administration

    10-02-2012 07:31 AM in reply to: bmadill

    raster design is a separate product it has it own subscription price

    Please use plain text.
    Active Member
    Posts: 9
    Registered: ‎04-12-2012

    Re: Contact Administration

    10-02-2012 08:55 AM in reply to: DarrenP

    Is there a link to where I can purchase a subscription for Raster Design as well. I logged into my subscription center but couldn't find the option to add a new one.

    Please use plain text.
    *Expert Elite*
    DarrenP
    Posts: 4,299
    Registered: ‎09-13-2007

    Re: Contact Administration

    10-02-2012 09:16 AM in reply to: bmadill

    you have to call your reseller

    Please use plain text.