AutoCAD 2013/2014/2015

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Alfred.NESWADBA
Posts: 8,867
Registered: ‎06-29-2007
Message 11 of 20 (447 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-01-2012 02:07 AM in reply to: staribacherm

Hi,

 

>> how do i upgrade to version 19.0.x.x of the AcDwgFilter16.dll?

The way to be sure would be to upgrade your product (ACA).

The way I'm not sure at the moment, but I think there is a good chance, would be to install DWG TrueView 2013 (>>>click<<<)

 

- alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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staribacherm
Posts: 5
Registered: ‎09-24-2012
Message 12 of 20 (446 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-01-2012 02:14 AM in reply to: Alfred.NESWADBA

Hi,

 

thanks for the quick reply - i have TrueView 2013 x64 on several other workstations running, but it seems that there is no AcDwgFilter included -> "C:\Program Files\Common Files\Autodesk Shared\" does not contain a folder "AcDwgFilter" like there is on the ACAD Arch. 2012 workstations...

 

Regards,

Matthias

Valued Mentor
DuncanBrannan82
Posts: 297
Registered: ‎02-11-2007
Message 13 of 20 (431 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-02-2012 12:16 AM in reply to: Alfred.NESWADBA

Volker,

 

Have you any ideas regarding this issue and why its happening?

 

At the moment we are having to rename the file to fix this, however as soon as we roll out another product that includes a version of this file, the error will be back with us.

 

Regards,

 

Duncan

Duncan Brannan

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Product Support
Volker_C
Posts: 215
Registered: ‎10-20-2011
Message 14 of 20 (420 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-02-2012 09:23 AM in reply to: DuncanBrannan82

We are attempting to replicate this, but at this time I don't have an answer as to why this may be happening. The AcDWGFilter16.dll version 19.0.55.0.0 is the one we have been using so the issue doesn't appear to version specific. Duncan, you mentioned that this happens after the msgfilt.dll is loaded. Would you please compare your version to mine?
"C:\Program Files\Common Files\Microsoft Shared\Filters\msgfilt.dll 2010.1400.4746.1000".

 

Cheers!

Volker

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Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Valued Mentor
DuncanBrannan82
Posts: 297
Registered: ‎02-11-2007
Message 15 of 20 (403 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-03-2012 01:25 AM in reply to: Alfred.NESWADBA

Hi Volker,

 

Thanks for getting back to me.

 

Can you confirm if you have actually replicated the issue as this not just happening to ourselves in the UK but also other regions in the globe.

 

I can confirm the version of the msgfilt.dll is 2010.1400.4746.1000

 

Please let me know if there is anything else you need?

 

Regards,


Duncan

Duncan Brannan

If my post was helpful to you, please could you give "Kudos" and/or mark the "Accept as Solution" button(s) below. Thanks in Advance!
Product Support
Volker_C
Posts: 215
Registered: ‎10-20-2011
Message 16 of 20 (374 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-05-2012 09:35 AM in reply to: DuncanBrannan82

Hi Duncan,

 

I've basically run out of ideas and have been unable to reproduce the problem. At this time I do not have a work around other than renaming the AcDwgFilter16.dll. I will be forwarding the problem to our development team for investigation.

 

I appreciate all the information you provided,

Volker

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Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Valued Mentor
DuncanBrannan82
Posts: 297
Registered: ‎02-11-2007
Message 17 of 20 (372 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-05-2012 09:53 AM in reply to: Alfred.NESWADBA

I'm really suprised that you cannot replicate this issue...

 

I did raise a call through our autodesk Subscription however i havent heard anything but i can assure you that the dll is the source of the problem.

 

We re planning to rollout AutoCAD 2013 shortly, is there a way we can deploy without sending this file out with the Deployment?

 

Regards,

 

Duncan

Duncan Brannan

If my post was helpful to you, please could you give "Kudos" and/or mark the "Accept as Solution" button(s) below. Thanks in Advance!
Member
staribacherm
Posts: 5
Registered: ‎09-24-2012
Message 18 of 20 (353 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-08-2012 12:27 AM in reply to: Volker_C

Hi Volker,

 

maybe i've got another idea for you... Because this is often a problem with different systems around my company - could it be possible, that the problem occurs only with different codepages/character-sets? Nearly all of our drawings and emails contain cyrillic and/or other non-latin characters... And could non-unicode characters in combination with a wrong non-unicode language of Windows be a problem too!?

 

Best regards,

Matthias

Product Support
Volker_C
Posts: 215
Registered: ‎10-20-2011
Message 19 of 20 (343 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-08-2012 09:03 AM in reply to: Alfred.NESWADBA

That's a very good thought. If I could get a sample of a problematic embedded dwg in a msg file that would help.

 

Cheers,

Volker

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Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Valued Mentor
DuncanBrannan82
Posts: 297
Registered: ‎02-11-2007
Message 20 of 20 (330 Views)

Re: Windows 7 crash related to AcDwgFilter16.dll file in Autodesk Shared

10-08-2012 02:31 PM in reply to: Alfred.NESWADBA

This is an ongoing issue in the UK and Australia as far as i;m aware. From what we can see it is any DWG inside an MSG file.

 

I even managed to create the issue from a blank DWG.

 

Regards,

 

Duncan

Duncan Brannan

If my post was helpful to you, please could you give "Kudos" and/or mark the "Accept as Solution" button(s) below. Thanks in Advance!

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