FATAL ERROR: unhandled Access Violation Reading 0x0020 Exception at 108c814h

[ntrem]

We just installed AutoCAD 2013 on a Windows 7 (32bit) machine this morning, but whenever we right click we get the following error(right after install, nothing else done):

I have tried the following steps:

-Ran as administrator

-Repair of .NET 4

-Repair of AutoCAD 2013

-Uninstalling and reinstalling AutoCAD 2013

-Updated video card drivers (Both Intel HD 4000 and Nvidia Quadro K1000M)

-Installing AutoCAD2013 SP2

Is there anything else I can try? 

note:  WIndows has to be 32bit so that one of our AutoCAD addons work (amine)

[rkmcswain]

So... you open AutoCAD 2013 into a blank drawing, and simply right-click and this happens?

And it's repeatable?

Are you on subscription? If so, submit a support request and get them on it while you wait here.

[ntrem]

yeah, when opening autocad, blank drawing (even on the first time opening), it has this error every time we right click.

[ntrem]

FIXED!!

followed the steps and everything seems to be working like a champ now:

-Reset AutoCAD settings to Default

-Uninstalled .NET framework and reinstalled

and it worked...

A bit strange that it worked after doing those steps as it was a fresh AutoCAD install, and I had repaired and reinitialised .NET before.

Maybe it just needed a bit more love than I gave it yesterday evening.

[ntrem]

well... seems that resetting custom settings is a temporary fix.  After rebooting last night the machine it starts crashing again on right click.  I proceeded to reset the default settings again and it worked, hooray!  But upon closing and re-opening autoCAD it goes back to recrashing on right click.  This is really pissing our engineer off, not to mention myself.

[rkmcswain]

Never saw a reply to this:

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