AutoCAD 2013/2014/2015

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Active Member
bmadill
Posts: 9
Registered: ‎04-12-2012
Message 1 of 4 (157 Views)

Contact Administration

157 Views, 3 Replies
10-02-2012 06:33 AM

I wish to find out what is all exactly covered by our Autodesk Support Subscription which ends soon. It says Maps 2013 but shouldn't the subscription cover our RasterDesign 2013/any autodesk products we own, or must we purchase a subscription for each individual product as well? I visited http://subscription.autodesk.com/sp/servlet/index?siteID=11564774&id=11693388 and clicked the button on the rght saying "Online Contract Renewal - Do you have questions?" and clicking it results in: 

 

No Response from Application Web Server

There was no response from the application web server for the page you requested. 
Please notify the site's webmaster and try your request again later.

*Expert Elite*
DarrenP
Posts: 7,206
Registered: ‎09-13-2007
Message 2 of 4 (144 Views)

Re: Contact Administration

10-02-2012 07:31 AM in reply to: bmadill

raster design is a separate product it has it own subscription price

Active Member
bmadill
Posts: 9
Registered: ‎04-12-2012
Message 3 of 4 (134 Views)

Re: Contact Administration

10-02-2012 08:55 AM in reply to: DarrenP

Is there a link to where I can purchase a subscription for Raster Design as well. I logged into my subscription center but couldn't find the option to add a new one.

*Expert Elite*
DarrenP
Posts: 7,206
Registered: ‎09-13-2007
Message 4 of 4 (130 Views)

Re: Contact Administration

10-02-2012 09:16 AM in reply to: bmadill

you have to call your reseller

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