AutoCAD 2013/2014/2015

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New Member
tabanitorasta12
Posts: 2
Registered: ‎07-04-2013
Message 1 of 9 (7,554 Views)

Autocad 2014 crash on startup screen

7554 Views, 8 Replies
07-10-2013 10:48 AM

Hi! i need some assistant with this issue thats been bugging me for a week, ill break it down:

 

I recently gave my windows a factory restore (fresh start windows original copy), I had no issues with autodesk software before the windows fresh start (i use Revit and 3Dmax too), i even installed and used Autocad 2014 on my laptop before the restore and it ran just fine, problem is now after the windows restore Autocad crashes everytime i open it, installation was smooth and succesfull with no error warninings whatsoever; the problem comes when i start Autocad 2014 for the first time, the initialization window opens and starts loading the files but then (everytime) crashes and freezes my laptop forever, not even the task manager is posible to open

 

My Specs:

 

Laptop: Alienware M14x R2

 

Processor: intel i-7 @2.30 ghz

16 gb RAM

Graphics: Nvidia GeForce 650M 2GB

 

running on Windows 7 64-bit

 

after the restore i downloaded the latest drivers for my graphics card, so that shouldnt be the issue, i also switched the processing tu GPU only.

 

i already tried lots of solutions i saw on other posts, but none seems to suit my need, i tried the .NET framework thing, switching off the windows Aero theme, but the problem remains the same, it still freezes completely my laptop everytime i try to run Autocad 2014, i even tried installing Autocad 2013, Autocad 2011 and Revit 2014 but the issue is the same in all of them they freeze at startup without any pop up error warnings, just freezes.

 

I'll appreciate any kind of advice/solution to my problem and thank you for reading this post!

 

Active Contributor
m.latz
Posts: 40
Registered: ‎10-28-2007
Message 2 of 9 (7,521 Views)

Re: Autocad 2014 crash on startup screen

07-10-2013 02:52 PM in reply to: tabanitorasta12

I recommend the process explorer to analyze where AutoCAD stops working.

 

You can download from microsoft http://technet.microsoft.com/de-de/sysinternals/bb896653.aspx

 

Is a free tool.

 

Read the docu to filter all unwanted processes out and only spy the AutoCAD process.

 

regards

 

Markus

New Member
tabanitorasta12
Posts: 2
Registered: ‎07-04-2013
Message 3 of 9 (7,157 Views)

Re: Autocad 2014 crash on startup screen

08-20-2013 04:18 PM in reply to: m.latz
Thanks for the tip!, but the system completely freezes so its not really possible to see which process fails.
*Expert Elite*
Alfred.NESWADBA
Posts: 8,867
Registered: ‎06-29-2007
Message 4 of 9 (7,120 Views)

Re: Autocad 2014 crash on startup screen

08-22-2013 11:50 AM in reply to: tabanitorasta12

Hi,

 

>> but the system completely freezes

Then my suggestion is you have troubles with hardware or drivers (or driver settings). Otherwise it's very unusual nowadays (for Win7) that one process blocks the whole workstation/laptop.

Look to the control panel to system and search for devices that might be "unknown" currently or look for updated drivers for them. If nothing of that helps restart your windows in diagnostic mode and start AutoCAD then ...hanging?

 

- alfred -

-------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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New Member
1028524
Posts: 1
Registered: ‎09-11-2013
Message 5 of 9 (6,809 Views)

Re: Autocad 2014 crash on startup screen

09-11-2013 05:30 AM in reply to: tabanitorasta12

i do have the same problem with my labtop if you find a solution can you please share it with me

*Expert Elite*
rkmcswain
Posts: 3,090
Registered: ‎11-13-2006
Message 6 of 9 (6,792 Views)

Re: Autocad 2014 crash on startup screen

09-11-2013 08:53 AM in reply to: tabanitorasta12

tabanitorasta12 wrote:

I recently gave my windows a factory restore (fresh start windows original copy), I had no issues with autodesk software before the windows fresh start (i use Revit and 3Dmax too), i even installed and used Autocad 2014 on my laptop before the restore and it ran just fine, problem is now after the windows restore Autocad crashes everytime i open it, installation was smooth and succesfull with no error warninings whatsoever; the problem comes when i start Autocad 2014 for the first time, the initialization window opens and starts loading the files but then (everytime) crashes and freezes my laptop forever, not even the task manager is posible to open

 


Maybe?

http://usa.autodesk.com/getdoc/id=TS15176093

Product Support
Volker_C
Posts: 215
Registered: ‎10-20-2011
Message 7 of 9 (6,774 Views)

Re: Autocad 2014 crash on startup screen

09-11-2013 01:10 PM in reply to: tabanitorasta12

Hi,
There are a couple of Hotfixes available which may address this issue. Try installing these and let us know the results.
Autodesk® AutoCAD® Graphics Hotfix
AutoCAD 2014 Custom Entity Hotfix

 

-Volker

 

Please let us know if your questions have been answered by selecting, "Accept as Solution"



Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Active Member
156665
Posts: 6
Registered: ‎03-04-2014
Message 8 of 9 (2,746 Views)

Re: Autocad 2014 crash on startup screen

03-05-2014 09:14 AM in reply to: tabanitorasta12

I FOUND THE SOLUTION!!!


First of all you need to uninstall every version of AutoCad you installed before, and delete every file that is associated with AutoCad, that means and those files that are located in Regedit, here is  a link how to do uninstall all that and delete all these files:


http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

 

And then after you uninstalled everything and deleted all files, you install your latest version and everything works.

New Member
tnorton2
Posts: 1
Registered: ‎03-09-2014
Message 9 of 9 (2,591 Views)

Re: Autocad 2014 crash on startup screen

03-09-2014 09:36 PM in reply to: 156665

I'm having the same issue though I am also getting an error half the time and I have tried uninstalling all AutoCAD software from my laptop, restarting my laptop and then downloading the software only to get the same problem. Though I do not understand why it was working up until Friday, March 7th. Please Help!!!!

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