AutoCAD 2015 - Intel HD Graphics 3000 Compatibility

[CADProfessor]

Hi,

I've installed AutoCAD 2015 and now working on it. I have issues with my graphics card - I've got Intel(R) HD Graphics 3000 with following details from the Tuner Log (see below) I tried searching for updates for this graphics card and I failed to find.

Any help to get this card up and running for the new features in AutoCAD 2015.

************************************************

Card name: Intel(R) HD Graphics 3000
Driver version: 9.17.10.3347
Tuning Date: 31/03/2014
Virtual device: gdi12.hdi (Software)
                The card and driver does not meet the minimum requirement.

Display Adapters:
    Intel(R) HD Graphics 3000(Primary)
    Intel(R) HD Graphics 3000

Certification:
    Hardware Available        False
    Hardware Recommended      False
    Status                    5
    Hardware ID               8
    Hardware Feature Level    0
    Software Feature Level    50
    Failed Devices            D3D11,D3D9

General Options:
    Adaptive Degradation              True
    Discard Backfaces                 True
    Dynamic Tessellation              True
    Generate Vertex Normals           False
    Handedness                        Right
    Maximum LODs                      6
    Redraw on Window Expose           True
    Surface Tessellation Tolerance    92
    Transparency                      MediumQuality

Additional System Information:
    ComputerSystem
        Manufacturer           Hewlett-Packard
        Model                  HP Pavilion dv7 Notebook PC
        NumberOfProcessors     1
        TotalPhysicalMemory    8535257088

    Processor
        MaxClockSpeed                2001
        Name                         Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
        NumberOfCores                4
        NumberOfLogicalProcessors    8
        Revision                     10759

    OperatingSystem
        Name                       Microsoft Windows 8 Pro with Media Center|C:\WINDOWS|\Device\Harddisk0\Partition2
        OSLanguage                 2057
        ServicePackMajorVersion    0
        ServicePackMinorVersion    0
        TotalSwapSpaceSize         
        TotalVirtualMemorySize     9580396
        Version                    6.2.9200

    DiskDrive
        Model    TOSHIBA MK7575GSX
        Name     \\.\PHYSICALDRIVE0
        Size     750153761280

    DesktopMonitor0
        MonitorManufacturer    (Standard monitor types)
        MonitorType            Generic PnP Monitor
        Name                   Generic PnP Monitor
        ScreenHeight           
        ScreenWidth            

    DesktopMonitor1
        MonitorManufacturer    
        MonitorType            Default Monitor
        Name                   Default Monitor
        ScreenHeight           900
        ScreenWidth            1600

    DisplayConfiguration
        DeviceName          Intel(R) HD Graphics 3000
        DisplayFrequency    60
        DriverVersion       
        PelsHeight          768
        PelsWidth           1024

    VideoController0
        AdapterDACType                 Internal
        AdapterRAM                     2176843776
        ConfigManagerErrorCode         0
        CurrentHorizontalResolution    1600
        CurrentVerticalResolution      900
        DriverDate                     20140129000000.000000-000
        DriverVersion                  9.17.10.3347
        InstalledDisplayDrivers        igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
        Name                           Intel(R) HD Graphics 3000
        Status                         OK
        TimeOfLastReset                
        VideoArchitecture              5
        VideoModeDescription           1600 x 900 x 4294967296 colors

    VideoController1
        AdapterDACType                 
        AdapterRAM                     
        ConfigManagerErrorCode         43
        CurrentHorizontalResolution    1600
        CurrentVerticalResolution      900
        DriverDate                     20120619000000.000000-000
        DriverVersion                  8.97.10.6
        InstalledDisplayDrivers        aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64
        Name                           AMD Radeon HD 7400M Series (Microsoft Corporation - WDDM v1.20)
        Status                         Error
        TimeOfLastReset                
        VideoArchitecture              5
        VideoModeDescription           1600 x 900 x 4294967296 colors


Process Information:
    Loaded ARX and CRX Modules
        acapp.arx
        acapp.crx
        acautoloader.arx
        accloudconnect.crx
        acvmtools.crx
        vl.crx
        aclaunchnfw.arx
        acsign.arx
        acetutil.arx
        vl.arx
        acdwgfeed.arx
        acjscorestub.crx
        acexperience.arx
        acpublish.crx
        acpublish.arx
        AcPi.arx
        acconnectwebservices.arx
        acdim.arx
        acdim.crx
        AcFdUi.arx
        acgsconfig.arx
        acgsconfig.crx

Effects:
    ACAD_LineSmoothing         supported        turned on
    ACAD_PerPixelLighting      not supported    turned off
    ACAD_AdvancedMaterial      not supported    turned off
    ACAD_FullShadows           not supported    turned off
    ACAD_TextureCompression    not supported    turned off

[Alfred.NESWADBA]

Hi,

>> I have issues with my graphics card

what issues do you have, you have not mentiioned anything, just listed the log.

If it's the list of none-supported effects from the log:

Viewing >>>that comparisions<<< I guess the HD3000 does not support the effects that AutoCAD needs within DirectX11.

So it's not the drivers, it's the hardware, so I guess any software update will not bring that effects to live.

>> [from dialog] Driver version: 9.17.10.3347

I have found >>>version 15.28<<<, but it's not sure that the release number you get listed in the hw-acceleration dialog is the same number as listed in the drivers list from Intel.

- alfred -

[CADProfessor]

It looks like I have this issue in my Device Manager

Any help

[image: Inline image 1]

*AutoCAD Blog - AutoCADTutorials.com *

[Alfred.NESWADBA]

Hi,

>> I have this issue

I don't understand, sorry. What is "this" issue?

Or did you attach an image via mail that is not uploaded here? In that case use the forum access to that thread for answering and not the mail.

- alfred -

[CADProfessor]

It looks like I have this issue in my Device Manager

[Alfred.NESWADBA]

Hi,

>> It looks like I have this issue in my Device Manager

Well, that's not a problem with the Intel HD 3000, you should find the driver for your AMD gc (from AMD or from your workstation hardware vendor) and install it (with admin permissions).

Have you tried that?

- alfred -

[B.TARGA]

BONJOUR;

jai un porbleme d'accelerateur graphique sur autocad 2015 que j'arrive pas aresoudre merci

cordialement

[Alfred.NESWADBA]

Hi,

and what problem do you have?

- alfred -

[braudpat]

Hello from France

Welcome to the Autodesk/AutoCAD Forums !

If you have problem to write in US/English, please post into the French Forum !

http://forums.autodesk.com/t5/AutoCAD-Francais/bd-p/127

... Nous avons des personnes francophones competentes sur ce forum Francais ...