AutoCAD 2010/2011/2012

New Member
Posts: 2
Registered: ‎11-15-2012
Message 1 of 4 (333 Views)

product key not accepted

333 Views, 3 Replies
11-15-2012 06:05 AM

I have recently downloaded autocad 2012 and autocad lt 2012 essentials for my laptop.

I was issued a product key and serial number they given for me after i registered. The serial number was accepted when i typed it in but the product key refuses to be accepted. I really dont know what to do, I need to start working and my auto cad is not activated.


Community Manager
Posts: 797
Registered: ‎09-28-2011
Message 2 of 4 (328 Views)

Re: product key not accepted

11-15-2012 06:51 AM in reply to: pieterdebruyn0

Hi pieterdebruyn0,


Please follow this link for a list of product keys for the past four versions of our products.

Let me know if this helps or if you still get an error.

Camilo Lemos
New Member
Posts: 2
Registered: ‎11-15-2012
Message 3 of 4 (296 Views)

Re: product key not accepted

11-16-2012 09:46 PM in reply to: camilo.lemos
Hi, the program still does not accept the product key. If I choose the "30 day trail"option I get an "1: 5 2: adlmPITSetProductinformation failed 3: 26"error. I have tried reinstalling the program nuerous times but I keep having the same problem. Regards, Jeanne de Bruyn
*Expert Elite*
Posts: 20,343
Registered: ‎11-06-2003
Message 4 of 4 (285 Views)

Re: product key not accepted

11-17-2012 06:14 AM in reply to: pieterdebruyn0

Did you purchase AutoCAD and LT2012? From where?

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