AutoCAD 2010/2011/2012

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Product Support
MichaelBussiere2
Posts: 360
Registered: ‎11-09-2009
Message 11 of 31 (2,987 Views)

Re: cross hairs disappear

10-03-2011 08:43 AM in reply to: MichaelBussiere2

Hi “Ian_Bryant” I wanted to check in and see if the suggested fixes resolved this issue.  If so, please mark the post as resolved or notify me and I can do that for you as well.  If the issue is still persisting since my correspondence back in August, please let us know and we would be happy to help.  Thank you and I look forward to your response.



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Va1
Active Member
Va1
Posts: 10
Registered: ‎02-07-2010
Message 12 of 31 (2,969 Views)

Re: cross hairs disappear

10-03-2011 02:50 PM in reply to: MichaelBussiere2

I am have had them dissappear once or twice recently.

 

I think that it was a probably to do with the partial cui I had loaded. I have slowly pulled things out of the partial cui and some of the issues I was having are clearing up as I go.

Active Member
paul
Posts: 7
Registered: ‎09-28-2009
Message 13 of 31 (2,967 Views)

Re: cross hairs disappear

10-03-2011 02:58 PM in reply to: Ian_Bryant

I have tried all the suggestions without success.

 

Have latest NVIDIA graphics drivers, etc, etc....

 

So, use R2011 until I see a fix posted......

 

It appears others are also getting this problem.....

 

I want to use the R2012 I paid for, but work style does not allow me to only work on AutoCAD application all day.

 

Please look at fixing this very frustrating issue.

Valued Mentor
Ian_Bryant
Posts: 362
Registered: ‎06-02-2005
Message 14 of 31 (2,961 Views)

Re: cross hairs disappear

10-03-2011 04:40 PM in reply to: MichaelBussiere2

Hi,

I have not had the problem for some time.

I do have selection cycling & aero themes turned off

We have also changed our antivirus software.

Don't know which or if any of these made a difference.

Ian

 

Product Support
MichaelBussiere2
Posts: 360
Registered: ‎11-09-2009
Message 15 of 31 (2,935 Views)

Re: cross hairs disappear

10-06-2011 09:05 PM in reply to: paul

In this case to further help development hear your thoughts on this continuing issue please navigate to the link listed below.  This of course would be once all suggestions to date have been applied/made and all hardware is certified for use with the 2012 product to create best possible environment for use with the design software.  Thank you.

 

Feedback Link:  http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=1109794  



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Active Member
paul
Posts: 7
Registered: ‎09-28-2009
Message 16 of 31 (2,602 Views)

Re: cross hairs disappear

01-24-2012 04:57 AM in reply to: MichaelBussiere2

How did you reset your profile ?

Product Support
MichaelBussiere2
Posts: 360
Registered: ‎11-09-2009
Message 17 of 31 (2,496 Views)

Re: cross hairs disappear

02-09-2012 06:32 PM in reply to: paul

To reset your ACAD profile, please use the steps below.

Steps:

-Type in the command prompt: OPTIONS

-Navigate to the “Profiles” tab

-Select your profile, click on the “reset” button to the right



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Valued Contributor
john.de.leeuw
Posts: 56
Registered: ‎09-09-2009
Message 18 of 31 (2,234 Views)

Re: cross hairs disappear

04-12-2012 03:00 AM in reply to: MichaelBussiere2

Hi all,

 

I've found out that after disabling the viewport Navigation Bar this problem doesn't occur anymore when blockediting in PaperSpace. It might also influence the other mentioned problems.

 

Autodesk Support, can you confirm?

 

Regards,

John 

Product Support
MichaelBussiere2
Posts: 360
Registered: ‎11-09-2009
Message 19 of 31 (2,101 Views)

Re: cross hairs disappear

05-10-2012 07:17 AM in reply to: john.de.leeuw

Thank you for this possible work around while the team further investigates this functionality issue.  I have shared this suggestion with the team and they are investigating it as a possible solution.  Thank you again.



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
Distinguished Contributor
bstewart
Posts: 115
Registered: ‎09-24-2008
Message 20 of 31 (1,428 Views)

Re: cross hairs disappear

05-18-2012 10:46 AM in reply to: MichaelBussiere2

We had a user experiencing the same cursor issue.  Ended up being a faulty 3Dconnexion controller (used for Inventor).  Unplugged the controller, rebooted & cursor problem disappeared.

HTH

Bob

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