AutoCAD 2010/2011/2012

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Valued Contributor
johnshort
Posts: 69
Registered: ‎11-07-2010
Message 1 of 6 (198 Views)

ac 2012 crashing

198 Views, 5 Replies
11-16-2012 06:24 AM

Win 7 64 bit, AC 2012 full ver.

 

Whenever I have 2 dwgs open, coping from one to another, when I close the file I no longer need, AC gets a fatal error and crashes.

 

Do I need to reinstall, or is there a fix for this?

Product Support
Volker_C
Posts: 208
Registered: ‎10-20-2011
Message 2 of 6 (163 Views)

Re: ac 2012 crashing

11-20-2012 03:18 PM in reply to: johnshort

Hi John,

It's difficult to give you an answer based on that information. From what you are describing it sounds drawing specific. If it is drawing specific try the maintenance procedures described in TS18809891.

Let us know how that works or if we need to look at this from another angle.

 

Cheers,

Volker

Please let us know if your questions have been answered by selecting, "Accept as Solution"



Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Product Support
Volker_C
Posts: 208
Registered: ‎10-20-2011
Message 3 of 6 (147 Views)

Re: ac 2012 crashing

11-21-2012 01:20 PM in reply to: Volker_C

Hi John,

I wanted to check back with you to see if the instructions I sent help? 

Cheers,

Volker

Please let us know if your questions have been answered by selecting, "Accept as Solution"



Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Mentor
johnq
Posts: 219
Registered: ‎05-24-2011
Message 4 of 6 (109 Views)

Re: ac 2012 crashing

11-26-2012 03:56 PM in reply to: Volker_C

Hi Vilker

 

I normally frequent the AC Electrical forum but I am here to ask a question and saw this thread.   This is a common occurance with AC Electrical.   It will happen often if I close drawings with the CLOSE ALL command. 

 

If I close the drawings one at a time the problem is almost reduced.

 

Ifeel the cross hairs are returned before the file is fully saved but I waitfor the disk to stop accessing before I go to the next task.

 

Do the Ac support folks talk to the ACE support folks?  I hope so.

 

I will start a new threas for my question.

 

 

Cheers  John QUigley

 

 

 

 

Product Support
Volker_C
Posts: 208
Registered: ‎10-20-2011
Message 5 of 6 (87 Views)

Re: ac 2012 crashing

11-27-2012 02:12 PM in reply to: johnshort

Hi John,

 

Thanks for that feedback. It does appear that this is more of a core AutoCAD issue for which I do not have an answer at this time. I am submitting feedback about this problem to the development team. 

 

Thank you for letting us know about the problem.

 

Regards,

Volker

Please let us know if your questions have been answered by selecting, "Accept as Solution"



Volker Cocco
Support Specialist
Product Support
Autodesk, Inc.

Valued Contributor
johnshort
Posts: 69
Registered: ‎11-07-2010
Message 6 of 6 (82 Views)

Re: ac 2012 crashing

11-27-2012 02:40 PM in reply to: johnshort
I ran System Mechanic, which found a boat load of registry issues, and fixed them all (supposedly). Now it seems to be down to 1 or 2 fatal errors a day.

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