Hi,
After installing Webroot antivirus on a windows 7 machine I get this errormessage. Any ideas anyone?
//Henrik
Hi,
welcome @forums.autodesk.com!
>> After installing Webroot antivirus on a windows 7 machine I get this errormessage
When do you get the message? When installing AutoCAD, when starting AutoCAD, when opening a drawing, sometimes during the work with AutoCAD? ...
What happens if you disable the antivirus-software?
And if disabling does not help: What happens if you uninstall that software?
- alfred -
Hi Alfred,
It occurs when opening a second .dwg while editing in the first.
The funny thing is that I do not get the fatal error every time I try to open another file.
//Henrik
Hi Pendean,
It has happend before for sure but after the webroot installation it happens more often than not.
//Henrik
Hi,
does it depend in specific drawings? In that case you can:
a) try to not use _OPEN but instead use command _RECOVER to get a drawing opened (and then the test of the drawing database is included)
b) check within the antivirus software if it checks DWG files, if so change the setting the files with extension DWG are not scanned during read and write.
- alfred -
If your DWG file is corrupt, I can help to repair it for you with DataNumen DWG Recovery.