AutoCAD 2010/2011/2012

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DMusich
Posts: 2
Registered: ‎07-30-2012
Message 1 of 8 (27,547 Views)
Accepted Solution

Registration Activation Error (0015.111)

27547 Views, 7 Replies
07-30-2012 09:26 AM

Just got a new activation code from AutoDesk and am getting this error when trying to register my product.  I already have it registered to my desktop workstation and am trying to "extend" it to my laptop workstation.

 

Am I able to do this or am I going to have to transfer the licence everytime I go mobile?

*Expert Elite*
Alfred.NESWADBA
Posts: 8,867
Registered: ‎06-29-2007
Message 2 of 8 (27,353 Views)

Re: Registration Activation Error (0015.111)

08-05-2012 02:08 PM in reply to: DMusich

Hi,

 

>> and am trying to "extend" it

That sounds like you bought one license and want to use it on more than one workstation? Be careful :smileywink:

 

A chance you have, if you are on subscription, is to get a "home-use-license", so you can work on one workstation or on your laptop (not parallel), but that has to be made with another serial you can get by requesting a home-use-license in your subscription-center-account.

 

- alfred -

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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*Expert Elite*
JDMather
Posts: 26,186
Registered: ‎04-20-2006
Message 3 of 8 (27,313 Views)

Re: Registration Activation Error (0015.111)

08-06-2012 01:27 PM in reply to: DMusich

Did you attempt to activate from the second machine?

Each machine sends a new activation request code and receives a unique activation code.

Have you already activated this license twice?

(I didn't look up the actual error code.)

Please mark this response as "Accept as Solution" if it answers your question.
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New Member
DMusich
Posts: 2
Registered: ‎07-30-2012
Message 4 of 8 (27,304 Views)

Re: Registration Activation Error (0015.111)

08-06-2012 01:32 PM in reply to: JDMather

I spoke directly with someone from Autodesk and found the request code was incorrect for the use on the laptop.  No problems getting the correct information and getting it activated. Thank you Autodesk, very helpfull.

New Member
roshithkk
Posts: 1
Registered: ‎12-03-2012
Message 5 of 8 (23,515 Views)

Re: Registration Activation Error (0015.111)

12-03-2012 06:24 AM in reply to: DMusich

Re: Registration Activation Error (0015.111)

Distinguished Contributor
duchoabn
Posts: 231
Registered: ‎12-23-2012
Message 6 of 8 (10,073 Views)

Re: Registration Activation Error (0015.111)

11-22-2013 04:37 AM in reply to: roshithkk

Hi all

Please help me urgent?

thank all very much

Distinguished Contributor
duchoabn
Posts: 231
Registered: ‎12-23-2012
Message 7 of 8 (9,953 Views)

Re: Registration Activation Error (0015.111)

11-24-2013 05:21 AM in reply to: duchoabn
Dear all please help me for this error? Thanks
*Expert Elite*
Alfred.NESWADBA
Posts: 8,867
Registered: ‎06-29-2007
Message 8 of 8 (9,950 Views)

Re: Registration Activation Error (0015.111)

11-24-2013 05:36 AM in reply to: duchoabn

Hi,

 

the information you gave is quite little and that may be the reason why you don't get a repsonse.

Start with:

  • what product do you have (including version and servicepack)
  • what operating system do you have
  • does the software start in trial mode?
  • do you have admin permissions and you tried to start this software with right-click onto the desktop-icon and use option "start as administrator"
  • have you tried to disable antivirus software?
  • do you use proxies or some very restrictive settings in the firewall?
  •  

    - alfred -

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    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
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