Just got a new activation code from AutoDesk and am getting this error when trying to register my product. I already have it registered to my desktop workstation and am trying to "extend" it to my laptop workstation.
Am I able to do this or am I going to have to transfer the licence everytime I go mobile?
Solved! Go to Solution.
>> and am trying to "extend" it
That sounds like you bought one license and want to use it on more than one workstation? Be careful
A chance you have, if you are on subscription, is to get a "home-use-license", so you can work on one workstation or on your laptop (not parallel), but that has to be made with another serial you can get by requesting a home-use-license in your subscription-center-account.
- alfred -
Did you attempt to activate from the second machine?
Each machine sends a new activation request code and receives a unique activation code.
Have you already activated this license twice?
(I didn't look up the actual error code.)
I spoke directly with someone from Autodesk and found the request code was incorrect for the use on the laptop. No problems getting the correct information and getting it activated. Thank you Autodesk, very helpfull.
the information you gave is quite little and that may be the reason why you don't get a repsonse.
- alfred -
Log into access your profile, ask and answer questions, share ideas and more. Haven't signed up yet? Register
Start with some of our most frequented solutions to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!