We randomly receive errors for undefined shapes upon AutoCAD startup. Random mean it could happen on the 1st or 25thAutoCAD startup.
AutoCAD MEP 2011 Suite
Network licensing and content/tool palette pathing
Issue is happening to multiple users and multiple office locations.
Summary of things tried to date:
Any help would be appreciated.
And Shape files are set/defined per-file, not per-system: if your file needs a shape, and it cannot find it, you get the notification message.
BigFont uses SHP shape files.
SHP files can also be used in custom linetypes.
If your files come from outside sources, they are not sharing the mssing content with you. If they (files and templates) are internal to your office only, you have a user(s) bringing in blocks from outside or is using something "special" exclusive to them and not sharing.
Your various profiles may also be missing essential folders that contain these shape files you all need.
Here is how to fix the Windows 7 x64 missing text issue in AutoCAD 2010-2012. You will need to delete the following file, C:\Windows\Prefetch\PRESENTATIONFONTCACHE.EXE-3C65
Update, it appears that I got a little over-excited when posting. Deleting the .pf file that I mentioned is a red herring. Deleting it only temporarily prevents the issue from happening. We are still focused on the PresentationFontCache.exe and not the .pf file as being the culprit, more to come when we have something a bit more concrete.
Thank you for your response. The issue is not a drawing specific issue but an overall issue and randomly happens upon starting AutoCAD. The only work around is to restart AutoCAD and then the font issue is temporarily resolved. The shape we use for our standard text is the basic out-of-the-box Simplex.shx which resides on the individual computer in the original Autodesk installation location. I did check prior to posting that the support file search path for that location had not been altered/deleted.
From another post that I have been moderating with the same issue.
"We are currently working directly with Autodesk development team on this issue now. We have identified an exact process on creation of the issue and how make it happen on all computers with network connectivity. We are now going through the process of finding what from the network side is creating the issue. From what we have found through some extensive research this does happen in other programs and not just AutoCAD so it could be a Microsoft and WPF issue.
Some more information on our findings, we can get the issue on Win 7 with full Aero theme or in XP / Classic mode (and a variety of other admin, and compatibility modes). It appears to be is an issue that happens only when connected to the network. If you borrow a license and work offline everything displays normally. We also found that you can connect via VPN to work on a networked version of AutoCAD and the issue does not repeat. The issue only occurs when logging onto a network and all logon processes as part of the Microsoft environment take place."
From my last communication with the Dev team there looks to be some light at the end of the tunnel to this issue. I know that they have been working very diligently on a fix and can't thank them enough.