AutoCAD 2010/2011/2012

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New Member
joy.dorant
Posts: 2
Registered: ‎05-28-2011
Message 1 of 15 (13,336 Views)

Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

13336 Views, 14 Replies
06-03-2011 04:32 AM

I bought a new laptop Asus k73SV-TY081V version.

When i'm working with autoCAD 2012, my videocard crashes and i get a message: "Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered"
when i do a everest scan it says i have 3 videocards:
[ GeForce GT 540M ]
Video Adapter Eigenschappen:
Apparaatbeschrijving GeForce GT 540M
Adapterserie GeForce GT 540M
BIOS Versie Version 70.8.4c.0.a4
Chiptype GeForce GT 540M
DAC Type Integrated RAMDAC
Geinstalleerde Besturingssoftware nvd3dumx,nvwgf2umx,nvwgf2umx, nvd3dum,nvwgf2um,nvwgf2um
Video Adapter Fabrikant:
Firmanaam NVIDIA Corporation
Besturingssoftware download http://www.nvidia.co...ers/drivers.asp
[ Intel® HD Graphics 3000 ]
Video Adapter Eigenschappen:
Apparaatbeschrijving Intel® HD Graphics 3000
Adapterserie Intel® HD Graphics 3000
BIOS Versie Intel Video BIOS
Chiptype Intel® HD Graphics Family
DAC Type Intern
Geinstalleerde Besturingssoftware igdumd64 (8.15.10.2342), igd10umd64 (8.15.10.2342), igd10umd64 (8.15.10.2342), igdumdx32 (8.15.10.2342), igd10umd32 (8.15.10.2342), igd10umd32 (8.15.10.2342)
Geheugengrootte 1855570 KB
Video Adapter Fabrikant:
Firmanaam Intel Corporation
Besturingssoftware download http://support.intel...upport/graphics
[ Intel® HD Graphics 3000 ]
Video Adapter Eigenschappen:
Apparaatbeschrijving Intel® HD Graphics 3000
Adapterserie Intel® HD Graphics 3000
BIOS Versie Intel Video BIOS
Chiptype Intel® HD Graphics Family
DAC Type Intern
Geinstalleerde Besturingssoftware igdumd64 (8.15.10.2342), igd10umd64 (8.15.10.2342), igd10umd64 (8.15.10.2342), igdumdx32 (8.15.10.2342), igd10umd32 (8.15.10.2342), igd10umd32 (8.15.10.2342)
Geheugengrootte 1855570 KB
Video Adapter Fabrikant:
Firmanaam Intel Corporation
Besturingssoftware download http://support.intel...upport/graphics
I tried new drivers or old drivers and shutting down the intel card but nothing works...
I'm really confused right now...
is there something wrong with the drivers the card or maybe windows updates or is autoCAD not able to work with 3 cards? I really need to get this right, i need to work with AutoCAD for my study.
*Expert Elite*
DarrenP
Posts: 6,836
Registered: ‎09-13-2007
Message 2 of 15 (13,317 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

06-03-2011 08:05 AM in reply to: joy.dorant

most likely its a hardware issue with one of your video cards

you may need to call computer support to see if you can disable the intel graphics card

New Member
joy.dorant
Posts: 2
Registered: ‎05-28-2011
Message 3 of 15 (13,282 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

06-05-2011 06:21 AM in reply to: joy.dorant

I did that but i'm not able to turn off the intel card.

When i restart my computer and try to change the nvidia settings i get a message that my screen is not connected to my nvidiacard...

 

There are alot messages about problems with the  GT540M card so i dont think, shutting down the intelcards will work...

Member
Posts: 5
Registered: ‎02-02-2009
Message 4 of 15 (13,140 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

06-13-2011 06:58 AM in reply to: joy.dorant

I am have the same problem with the Intel Graphics Accelerator Driver for Windows 7 along with

NVIDIA GeForce GT 555M 3GB graphics with Optimus.

 

I did see a solution posted, was one posted for this problem?

 

Thanks

Active Member
Posts: 9
Registered: ‎04-24-2009
Message 5 of 15 (12,619 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

07-13-2011 07:26 AM in reply to: vespa30

Hello,

 

 

I have me to the same probleme with my xps15 with nvidia 525M and intel HD3000.

 

First of all your laptop probably use sandy brige. that meens your HD intel graphic card is in fact integrated in the CPU.

You can't desable it, your screen is plug on mb and control by it.

 

The problem should be

 

-a problem with the drivers intel (directx or memory use)

-Autocad bug with this tipical architecture

 

i start to think that on autocad child windows (after a clik) lose its parent/child handle

the system think about a new application and try to use intel graphic controler insted nvidia

And this cause a crash.

 

I think about that becaus after crash some tool bar or icon had desapered from autocad main windows

and some time

 

But for now i don't think there is solution

 

 

Active Member
Posts: 9
Registered: ‎04-24-2009
Message 6 of 15 (12,588 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

07-14-2011 01:43 AM in reply to: babylone2019

Hi

 

i forget to tel you some point about this problem

 

first it should also come frome windows 7 and the management of the 2 graphic controler.

 

what let me think about it is :

in the windows 7 quick launch toolbar you have miniature of the main acad windows and each of the drawing windows that for me is strange and meen that each windows is view from the system as a different instance???

 

a another point this time on autocad LT i have some time my windows explorer windows that apear inside autocad as if it is a drawing windows :-§ ??????

 

so this bug don't make my computers bug because they aren't notebook using 2 graphic ship.

 

ather think someone with a computer (not a notebook again ) with sandy brige and intel hd 3000 inside CPU say me that he don't have problem .

In fact he probably use is graphic card directly connect on the screen and there is no swicth between the 2 graphic controler and so probably no bugs.

 

other things.

 

When i use distant control i don't have bug.

 

I try also to use a second screen and for the moment i didn't see any bugs.

 

 

 

Contributor
sentinel12
Posts: 13
Registered: ‎09-19-2011
Message 7 of 15 (11,289 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

09-27-2011 09:00 AM in reply to: joy.dorant

I'm getting this problem too now. It seems as if Dell ships their laptops with all the wrong drivers >_>. I am getting "graphics card has stopped responding" now during certain actions. Meausre and trim seem to be the biggest problem. Clicking on those crashes AutoCAD. I'd like to think that if I find the newest driver for the Intel HD graphics family (3000) card in my laptop ot might actually work. I am having a hard time finding their drivers, though.

 

My driver version according to device manager is 8.15.10.2342

 

However, I am unsure if this is the latest version.

 

The nvidia optimus is becoming more trouble than it's worth if what you said about the toolbars. Nvidia needs to figure out this Optimus thing soon becuase I'm starting to regret the purchase. If this is truely a hardware issue, I'm going to have to throw in the towel and get a new laptop.

 

If anyone can help me with the Intel drivers I would appreciate it.

 

EDIT: This user seems to be having the same problem: http://forums.autodesk.com/t5/AutoCAD-2012/video-driver-crash-on-dell-xps-15/m-p/3049062/highlight/t...

 

Notice that he's another XPS 15 user. Dell seriously.

 

-John

*Expert Elite*
dgorsman
Posts: 4,720
Registered: ‎10-12-2006
Message 8 of 15 (11,282 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

09-27-2011 09:08 AM in reply to: sentinel12

Isn't the Intel HD graphics the on-chip graphics for the second-generation i5/i7 processors, rather than an actual graphics card?  Good for "office productivity software", not so good for CAD work.

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
Adopt. Adapt. Overcome. Or be overcome.
A good question will be halfway to a good answer.


New Member
Posts: 2
Registered: ‎04-28-2012
Message 9 of 15 (7,629 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

04-28-2012 05:05 AM in reply to: joy.dorant

I have the same problem. I find that using Trim or Offset are my main culprits! What is it with Dell?! I paid just over £1000 for thislaptop and I'm a student (ergo skint) and actually can't afford a new one. This is maddening.

 

Has anyone found a solution? I am pretty sure it sounds like a driver issue but I can't seem to find any reliable updates :/

New Member
Posts: 2
Registered: ‎04-28-2012
Message 10 of 15 (7,623 Views)

Re: Intel Graphics Accelerator Drivers for Windows 7 crashes with 2012

04-28-2012 09:53 AM in reply to: joy.dorant

Ok - for all you DELL users out there who are struggling with AutoCAD Architecture, Photoshop Cs5 and your Nvidia GeForce graphics card making friends I seem to have fixed it.

 

I did two things

 

1) turn your Windows 7 to the Classic Windows theme and take off any screen savers you may have on. It feels old but trust me, it made a huge difference! I just a have a 72 dpi basic pic as my background now.

 

2) Download this driver: http://www.nvidia.com/object/notebook-win7-winvista-64bit-295.73-whql-driver.html

NOTE - there are two drivers that download and you have to do a restart for each one.

 

I am now trimming, measuring and offsetting with out the flashing lights :smileyhappy: Yay.

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