AutoCAD 2010/2011/2012

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Distinguished Contributor
svend007
Posts: 178
Registered: ‎03-30-2007
Message 1 of 9 (234 Views)

Help system

234 Views, 8 Replies
07-14-2011 06:32 AM

Wondering how I get the help system to search discussion groups, knowledge base, etc as in previous versions.

Thanks,

Pete B.

Distinguished Contributor
svend007
Posts: 178
Registered: ‎03-30-2007
Message 2 of 9 (198 Views)

Re: Help system

08-15-2011 10:03 AM in reply to: svend007

Was this too difficult a question??

*Expert Elite*
pendean
Posts: 21,872
Registered: ‎11-06-2003
Message 3 of 9 (194 Views)

Re: Help system

08-15-2011 10:53 AM in reply to: svend007

Too vague perhaps: did you set HELP to only search locally perhaps?

How was it set in earlier versions? or was it?

 

Exchange in R2012 gives you the option to expand or limit what to search and where, look at the pulldown tagged "EVERYWHERE", seems to search everywhere for me:

http://exchange.autodesk.com/autocad/enu/help

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Distinguished Contributor
svend007
Posts: 178
Registered: ‎03-30-2007
Message 4 of 9 (172 Views)

Re: Help system

08-16-2011 07:47 AM in reply to: pendean

Thanks for replying Dean.

In previous versions, I'm sure by default it searched everywhere, if not, I obviously added the on-line locations, but have just checked 2012 and it's set to eveywhere, yet it never seems to include stuff from anywhere other than standard help.

Having said that, I've just done a search for 'tables' and some knowledge base and blog stuff did come up (although some of it was totally irrelevant) so it definitely appears to be working ok.

Thanks,

Pete B.

Product Support
MichaelBussiere2
Posts: 360
Registered: ‎11-09-2009
Message 5 of 9 (158 Views)

Re: Help system

08-18-2011 09:01 PM in reply to: svend007

That is great to read the issue looks to be resolved and clarified.  Thank you Dean for a inquiry well handled.



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
*Pro
nestly
Posts: 1,283
Registered: ‎09-03-2010
Message 6 of 9 (146 Views)

Re: Help system

08-19-2011 05:31 AM in reply to: MichaelBussiere2

I have the same issue with 2012 search.  I get no results from the Discussion Groups in 2012, and most of the time I get no Online results at all.  As you can see in the attached screenshots, 2011 gives 5x more relevant results than I get from 2012.

 

 

 

*Pro
nestly
Posts: 1,283
Registered: ‎09-03-2010
Message 7 of 9 (140 Views)

Re: Help system

08-19-2011 05:48 AM in reply to: nestly

Here's all the 2011 search options vs what 2012 offers.  I don't see anywhere to specify the Knowledge Base or anything at all online for that matter in Exchange.

 

2011 InfoCenter.jpg

 

2012 Exchange.jpg

 

Distinguished Contributor
svend007
Posts: 178
Registered: ‎03-30-2007
Message 8 of 9 (133 Views)

Re: Help system

08-19-2011 07:33 AM in reply to: nestly

I'd definitely agree that the web portions that are searched seem limited to compared to 2011.

Although I mainly use Electrical and thats definitely worse than 2011.

 

BTW, I originally tried to edit my last post, but when when I tried to 'click on' OK or whatever the button was to re-post, it told me too much time had elapsed (or words to that effect!).  What's that about? Do you only get a certain amount of time to edit a post?

*Pro
nestly
Posts: 1,283
Registered: ‎09-03-2010
Message 9 of 9 (122 Views)

Re: Help system

08-19-2011 12:10 PM in reply to: svend007

I really hope I'm just missing something here, because as it stands now, 2012/Exchange provides absolutely lousy Help/Search capabilities compared to 2011

 

Is anyone else getting better results for "DISPSILH" with 2012 than what's shown in the demo below?

 

http://www.screencast.com/t/eszkkFG8DOGn

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