AutoCAD 2010/2011/2012

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Contributor
DAVISAIELLO8883
Posts: 12
Registered: ‎10-19-2010
Message 1 of 11 (178 Views)

Daily program crash - 2011

178 Views, 10 Replies
02-14-2012 10:46 AM

I don't know what it is but my 2011 program crashes a few times a day. My computer is plugged into a battery backup APC PRO 1500 which will kept my computer running in case of a power outage or power surge. But it doesn't prevent my computer from crashing.There are other computers running in the office but they are not effected. One seat is running LT2010 and it never crashes. I've changed the receptacle that my unit is plugged into but it hasn't made a difference. My system has crashed 21 times since the beginning of the year. I'm running Windows 7 with AutoCAD 2011.

Any thoughts?

*Expert Elite*
pendean
Posts: 21,822
Registered: ‎11-06-2003
Message 2 of 11 (174 Views)

Re: Daily program crash - 2011

02-14-2012 10:54 AM in reply to: DAVISAIELLO8883

Change your AutoCAD hardware acceleration setting.

Turn off WIn7's AERO theme and use the WIndows classic theme.

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Distinguished Mentor
thepworth
Posts: 525
Registered: ‎03-02-2011
Message 3 of 11 (164 Views)

Re: Daily program crash - 2011

02-14-2012 11:39 AM in reply to: DAVISAIELLO8883

I'm not clear how a APC power supply would affect one software package on a workstation - I don't think that it's related to your software issue(s).  Can you post more information about your installation - service pack, computer's operating system & 32-bit vs 64-bit, installed ram, video card and perhaps it will give more of an idea about cause.


C3D 2011
Intel Xeon E5630@2.53Ghz
NVIDA Quadro NVS420 Dual Monitor
12GB Ram / Win7 Professional 64bit SP1
Contributor
DAVISAIELLO8883
Posts: 12
Registered: ‎10-19-2010
Message 4 of 11 (153 Views)

Re: Daily program crash - 2011

02-14-2012 12:09 PM in reply to: DAVISAIELLO8883

First, thanks Dean for your response.

According to our computer tech the video card does not support hardware acceleration. Is there an accelerator in the program?

 

Another response came in requesting more info on the system we are running. I'll get that to him and you.

Thanks

Contributor
DAVISAIELLO8883
Posts: 12
Registered: ‎10-19-2010
Message 5 of 11 (128 Views)

Re: Daily program crash - 2011

02-14-2012 02:01 PM in reply to: pendean

Dean,

 

I turned off AERO and the Classic is running now.

Hopefully that works.

My system:

Windows 7 Op. Sys. 64 Bit Service Pack 1

8 GB Ram

Video Card NVIDIA Quadro 600

 

Thanks for your help.

Contributor
DAVISAIELLO8883
Posts: 12
Registered: ‎10-19-2010
Message 6 of 11 (126 Views)

Re: Daily program crash - 2011

02-14-2012 02:04 PM in reply to: thepworth

Thanks for your response.

I turned off AERO and the Classic is running now.

Hopefully that works.

My system:

Windows 7 Op. Sys. 64 Bit Service Pack 1

8 GB Ram

Video Card NVIDIA Quadro 600

 

 

*Expert Elite*
pendean
Posts: 21,822
Registered: ‎11-06-2003
Message 7 of 11 (122 Views)

Re: Daily program crash - 2011

02-14-2012 02:09 PM in reply to: DAVISAIELLO8883

I simply want you to change the setting: start 3DCONFIG command, click on the Manual Tune Button, and on the next pop-up way at the top change the setting for ENABLE HARDWARE ACCELERATION. Try it id you repeatedly crash again.

 

For most, Win7's THEME change is all they need to do.

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Distinguished Mentor
thepworth
Posts: 525
Registered: ‎03-02-2011
Message 8 of 11 (114 Views)

Re: Daily program crash - 2011

02-14-2012 02:23 PM in reply to: pendean

A question then - would we see any performance increase for AD products across the board if one disables the Aero theme and reverts to "Classic"?  Just curious.


C3D 2011
Intel Xeon E5630@2.53Ghz
NVIDA Quadro NVS420 Dual Monitor
12GB Ram / Win7 Professional 64bit SP1
Contributor
DAVISAIELLO8883
Posts: 12
Registered: ‎10-19-2010
Message 9 of 11 (108 Views)

Re: Daily program crash - 2011

02-14-2012 02:28 PM in reply to: thepworth

will let you know

 

Thanks

*Expert Elite*
pendean
Posts: 21,822
Registered: ‎11-06-2003
Message 10 of 11 (107 Views)

Re: Daily program crash - 2011

02-14-2012 02:28 PM in reply to: thepworth

Some users report a significant drop in crash incidents with AutoCAD: so I guess that is a performance increase :smileyhappy:

Otherwise, no, not that you would ever notice anyway.

Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS

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