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Contributor
jasoniht
Posts: 22
Registered: ‎02-07-2008
Message 1 of 6 (332 Views)

Autodesk contact numbers

332 Views, 5 Replies
02-22-2010 08:03 AM
Anyone have any contact numbers for autocad support?
I have a subscription and I would like a number to call rather than the logging through the autodesk website with a message that I "will be answered within 24 hrs"
*Expert Elite*
Patchy
Posts: 6,224
Registered: ‎09-16-2009
Message 2 of 6 (332 Views)

Re: Autodesk contact numbers

02-22-2010 08:07 AM in reply to: jasoniht
Call the persons that sold the program.
*Dean Saadallah
Message 3 of 6 (332 Views)

Re: Autodesk contact numbers

02-22-2010 08:17 AM in reply to: jasoniht
Your reseller, if you went outside of Autodesk, is it if it is that urgent:
yellow pages to find another local reseller for urgent inquiries. Or try
this:

http://usa.autodesk.com/adsk/servlet/index?siteID=123112&id=1088201



--
Dean Saadallah
http://LTisACAD.blogspot.com
--
Contributor
jasoniht
Posts: 22
Registered: ‎02-07-2008
Message 4 of 6 (332 Views)

Re: Autodesk contact numbers

02-22-2010 08:17 AM in reply to: jasoniht
i purchased through cdw, maybe a mistake. They don't support software just sell it and subscription contracts. They tell me to contact autodesk
*Dave Jones
Message 5 of 6 (332 Views)

Re: Autodesk contact numbers

02-22-2010 09:15 AM in reply to: jasoniht
On 2/22/2010 8:17 AM, jasoniht wrote:
> i purchased through cdw, maybe a mistake. They don't support software just sell it and subscription contracts. They tell me to contact autodesk
Autodesk
sales: 800-964-6432
main line San Rafael, CA: 415-507-5000
fax San Rafael, CA 415-507-5100

AFAIK all support issues are handled by email. Just login to the
subscription page at www.autodesk.com and there is a Contact Us link
hth,
--
Dave - DDP
Acad and Revit 2010 64 bit
Win 7 Pro
Intel I7-860 @2.8GHz
8GB DDR3 RAM
GeForce GTX260
*Lance W.
Message 6 of 6 (332 Views)

Re: Autodesk contact numbers

02-22-2010 10:47 AM in reply to: jasoniht
Yeah that was a mistake. Get a hold of your local reseller and see what they
can do for you. Just because you aren't one of their customers at this
second doesn't mean they won't help you out someway.

--
Lance W.
______________________________
my advice is congruent and factual..

"jasoniht" wrote in message news:6341525@discussion.autodesk.com...
> i purchased through cdw, maybe a mistake. They don't support software
> just sell it and subscription contracts. They tell me to contact autodesk

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