AutoCAD 2010/2011/2012

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Product Support
jason.drew
Posts: 311
Registered: ‎06-17-2010
Message 1 of 1 (378 Views)

Autodesk Exchange window reporting no Flash player installed

378 Views, 0 Replies
01-25-2012 02:21 PM

If you have ran into an issue where the Autodesk Exchange window does not properly display Flash content, but instead displays something similiar to this below:

 

FlashPlayer9.jpg

 

 The workaround is to install an alternate version of Flash Player 11 from the Adobe website. Go to this link:

 

Install a different version of Adobe Flash Player

 

 

 

Flash_Player_Other.png

 

Select your operating system (32 or 64-bit) and then choose "Flash Player for other browsers"

 

Also, be sure to select yes or no for the optional McAfee Security Scan Plus installation.

 

This has corrected the issue in most cases and allowed Flash content to the displayed inside the Autodesk Exchange window.

 

 

Thank you,



Jason Drew
Premium Support Specialist
Product Support
Autodesk, Inc.





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