AutoCAD 2010/2011/2012

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brandon.nittler
Posts: 8
Registered: ‎12-26-2012
Message 1 of 10 (350 Views)
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AutoCAD Civil 3D 2012 issues during startup

350 Views, 9 Replies
12-26-2012 11:21 AM

I am currently having issues with my AutoCAD 2012 Civil 3D when I got to start it up.

 

I select the program and open it, after which my computer begins to flash (the screen) and in the background the page that shows AutoCAD loading is distorted in size (going from big to small and back again), the whole while it is flashing.  By flashing I mean it is alternating between a black blank screen and giving glimpses of my desktop and the AutoCAD load menu.

 

I then have to do a manual shut down of the computer to get it to quit.

 

Has anyone else had this issue tied directly to AutoCAD, if so how was it fixed?  Any suggestions on what the issue may be?

 

If anyone has any help I appreciate it.

 

Thanks:

 

-Brandon

*Expert Elite*
Alfred.NESWADBA
Posts: 8,880
Registered: ‎06-29-2007
Message 2 of 10 (339 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

12-26-2012 12:29 PM in reply to: brandon.nittler

Hi,

 

can you send us your system specs? Especially your os, your gc and your amount of memory.

 

- alfred -

-------------------------------------------------------------------------
Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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*Expert Elite*
pendean
Posts: 21,798
Registered: ‎11-06-2003
Message 3 of 10 (323 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

12-27-2012 05:47 AM in reply to: brandon.nittler
Did this problem just start?
Or did it show up with the install from day one?
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Active Member
brandon.nittler
Posts: 8
Registered: ‎12-26-2012
Message 4 of 10 (316 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

12-27-2012 07:19 AM in reply to: brandon.nittler

This has not been as issue previously.  I have been operating this program on my computer for near 6 months now, and as of yesterday this was the first time I had any issues.

 

Occassionally it would lag slightly, but never something like this.

 

Specs:

 

Windows XP 2002

Intel Core i3-2100 CPU @3.1GHz

3.09 GHz, 3.16 GB of Ram

 

167 GB free memory space (232GB total)

 

I am unsure what the graphics card is for the computer.

Active Member
brandon.nittler
Posts: 8
Registered: ‎12-26-2012
Message 5 of 10 (315 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

12-27-2012 07:21 AM in reply to: brandon.nittler

I should also add that I can access my other programs on my computer fine, it seems to be tied directly to AutoCAD.

Product Support
klaus.schumann
Posts: 57
Registered: ‎08-29-2007
Message 6 of 10 (267 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

01-04-2013 01:21 AM in reply to: brandon.nittler

Hi Brandon,

 

Have there been any configuration changes recently performed on the machine? The most common cause of this could be a graphics adaptor driver update maybe?

 

It would help if you could post an NFO file of your system:

 

1. Click start

2. In the search bar enter "msinfo32.exe", then select the first result from the list

3. In the System Information window click File > Save and save your NFO file

 



Klaus Schumann
Active Member
brandon.nittler
Posts: 8
Registered: ‎12-26-2012
Message 7 of 10 (239 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

01-15-2013 06:07 PM in reply to: Alfred.NESWADBA
Specs: Windows XP 2002 Intel Core i3-2100 CPU @3.1GHz 3.09 GHz, 3.16 GB of Ram 167 GB free memory space (232GB total) I am unsure what the graphics card is for the computer. It has operated fine for 6 months since being on AutoCAD 2012. Today is the first time it has had an issue other than occasionally it lags a little bit. -------------------------------------------------------- Brandon Nittler Engineer Technician Shavano Conservation District (970) 249-8407 Ext. 135 [shavano] This electronic message contains information generated by the USDA solely for the intended recipients. Any unauthorized interception of this message or the use or disclosure of the information it contains may violate the law and subject the violator to civil or criminal penalties. If you believe you have received this message in error, please notify the sender and delete the email immediately.
Product Support
klaus.schumann
Posts: 57
Registered: ‎08-29-2007
Message 8 of 10 (234 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

01-16-2013 08:53 AM in reply to: brandon.nittler

Hi Brandon,

 

If you send me an NFO file we can check what Graphics adapter (and driver) you have and do some troubleshooting from there.

 

In Windows XP simply run "msinfo32.exe" as you cannot search for it as in W7 as per my instructions in my previous post.



Klaus Schumann
Active Member
brandon.nittler
Posts: 8
Registered: ‎12-26-2012
Message 9 of 10 (225 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

01-16-2013 09:53 AM in reply to: klaus.schumann

Was able to do some troubleshooting on the drivers for the computer, reinstalled a video driver, all seems to be working well now.  Thank you all for your input.

Product Support
klaus.schumann
Posts: 57
Registered: ‎08-29-2007
Message 10 of 10 (214 Views)

Re: AutoCAD Civil 3D 2012 issues during startup

01-17-2013 12:05 AM in reply to: brandon.nittler

Great news... Glad it works and thanks for confirming. :-)



Klaus Schumann

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