AutoCAD 2012 crashing whenever File/Open, File/Save, File/Save As are selected

[Anonymous]

I have the student version of AutoCAD 2012 on an HP laptop with Windows 7 Home Premium OS.  I originally installed AutoCAD in June of 2012.  It worked fine for 9 or 10 months but now whenever I select File/Open, File/Save, or File/Save As, AutoCAD stops responding and the spinning blue donut appears.  AutoCAD never comes back and I have to close it from Task Manager.  I uninstalled AutoCAD and reinstalled it, and the process went smoothly.  However I still have exactly the same problem with the File operations.  I apply Windows updates, but other than that have not made any changes to the software on the laptop.  AutoCAD works fine for everything except the File operations.  I am able to save with CTL/S and am able to open AutoCAD files from File Manager. 

[Alfred.NESWADBA]

Hi,

>> AutoCAD stops responding and the spinning blue donut appears.

Did you install anything after the time AutoCAD's save-dialog did work normal?

If not do you have the chance to do a Windows system restore to a point/date before the problem started?

- alfred -

[Anonymous]

Thank you for your response. The only thing that might have been installed
since the AutoCAD save dialog worked normally is the JustCloud automated
backup software. I don't have a Windows system restore that I can revert
to.

[Alfred.NESWADBA]

Hi,

I don't have so many ideas now (except of try to uninstall that software), you might try:

a) disconnect your workstation from any network (and try AutoCAD then)

b) disable antivirus-sw (and other defending software)

c) login with another user-account (having admin-permissions)

d) start AutoCAD with right-click option "start as administrator"

...if any of these trials give you the filedialogs back you will have a chance.

HTH, - alfred -