AutoCAD 2010/2011/2012

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rtunderw
Posts: 5
Registered: ‎05-22-2012
Message 1 of 7 (655 Views)
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AutoCAD 2010 writting to another user's profile

655 Views, 6 Replies
08-28-2012 11:42 AM
Hello, I had an engineer use another engineer's deskop computer for a week. When the orginal Engineer came back to work and started trying to use AutoCAD 2010 it now wants to write to the second engineers Windows profile. Any idea's? Thanks, Richard
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pendean
Posts: 21,870
Registered: ‎11-06-2003
Message 2 of 7 (610 Views)

Re: AutoCAD 2010 writting to another user's profile

08-29-2012 08:03 AM in reply to: rtunderw

In what way is it doing so?

What did the second engineer have to do to use the computer?

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Member
rtunderw
Posts: 5
Registered: ‎05-22-2012
Message 3 of 7 (607 Views)

Re: AutoCAD 2010 writting to another user's profile

08-29-2012 09:01 AM in reply to: pendean
Engineer1 launches AutoCAD 2010 and AutoCAD 2010 creates/writes to Eningeer2 profile. I uninstalled and reinstalled AutoCAD 2010 same problem presists. I don't know what Engineer2 did while Engineer1 was on vacation. I was on vacation and I don't know who or why Engineer2 was using the Engineer1's computer. All I know is that is the case. Besides repair, uninstall/reinstall, here's what I did to figure out why it wouldn't launch. Rebooted computer Deleted all unrequired old profiles including Engineer2's profile Changed the name of Engineer1's profile to (Engineer1_od) Had Engineer1 log in (creating new profile) Requested Engineer1 launch AutoCAD 2010 AutoCAD 2010 launch and created Engineer2's profile AutoCAD 2010 failed because Engineer1 doesn't have write rights to Engineer2's profile. Gave Engineer1 rights to Engineer2's profile. Requested Engineer1 launch AutoCAD 2010, again. AutoCAD 2010 successfully launched without any issues. Engineer1's profile and Engineer2's profile have the same time stamps (date and time). Weird I know, but happening definetly. What's the fix? Thanks, Richard
Product Support
luconceicao
Posts: 583
Registered: ‎11-07-2007
Message 4 of 7 (524 Views)

Re: AutoCAD 2010 writting to another user's profile

09-03-2012 07:04 AM in reply to: rtunderw

Hi,

What happens if you create a new local administrator account, log in using this new account and start AutoCAD (do not migrate custom settings if asked - click Cancel instead)?

If this does not work I suggest performing a clean install:

 

Uninstall:  http://usa.autodesk.com/getdoc/id=TS45252
Reinstall:  http://usa.autodesk.com/getdoc/id=TS75218

 

And make sure that the user installing/uninstalling and using the product have enough rights to do so (install and reinstall as local administrator):

Unable to run AutoCAD® as a restricted user http://usa.autodesk.com/getdoc/id=TS1055299

 

Cheers,

Luciane

 

Luciane Conceição
Product Support Specialist
Autodesk, Inc.

Product Support
luconceicao
Posts: 583
Registered: ‎11-07-2007
Message 5 of 7 (478 Views)

Re: AutoCAD 2010 writting to another user's profile

09-06-2012 09:34 AM in reply to: rtunderw

Hi,

Did you get better results?

Cheers,

Luciane

Member
rtunderw
Posts: 5
Registered: ‎05-22-2012
Message 6 of 7 (389 Views)

Re: AutoCAD 2010 writting to another user's profile

10-24-2012 08:08 AM in reply to: luconceicao

I ended up having to delete the All Users\Autodesk\ folder and then repairing AutoCAD.

Product Support
luconceicao
Posts: 583
Registered: ‎11-07-2007
Message 7 of 7 (382 Views)

Re: AutoCAD 2010 writting to another user's profile

10-24-2012 09:34 AM in reply to: rtunderw

Ok, thanks for the update and I'm glad the issue is resolved.

Cheers,

Luciane

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