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    AutoCAD 2010/2011/2012 DWG Format

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    New Member
    lower1
    Posts: 2
    Registered: ‎06-25-2011
    Accepted Solution

    (softlock license manager) is not functioning or is improperly installed

    13290 Views, 6 Replies
    06-26-2011 06:55 PM

    I just installed autocad and this is what happened on the first boot.  I've uninstalled, rebooted, reinstalled and rebooted and still got this error.  What can I do?

     

     

    Here is the exact error:  The security system (softlock license manager) is not functioning or is improperly installed

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    *Expert Elite*
    TravisNave
    Posts: 7,977
    Registered: ‎01-14-2005

    Re: (softlock license manager) is not functioning or is improperly installed

    06-29-2011 01:59 PM in reply to: lower1

    This is most certainly a file permissions problem.  Make sure you give Everyone full rights to the following folders/files:

     

    On Vista or Windows 7:

    C:\ProgramData\FLEXnet\adskflex_*.data

    C:\ProgramData\FLEXnet\adskflex_*.data.backup 


    On Windows XP:

    C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data

    C:\Documents and Settings\All Users\Application Data\FLEXnet\adskflex_*.data.backup

     

    Always install and run your Autodesk products with local Administrator privileges. 

     

    For faster responses concerning Autodesk licensing issues, please post your questions in the Installation and Network Licensing user forum here:

    http://forums.autodesk.com/t5/Installation-Licensing/bd-p/24

     

     

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    New Member
    rbastian1
    Posts: 1
    Registered: ‎01-24-2012

    Re: (softlock license manager) is not functioning or is improperly installed

    01-24-2012 08:44 AM in reply to: lower1

    This solution did not work.  Is there anything else I can try?  Do I need to uninstall and reinstall?  I am running Windows Vista 32 bit.

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    New Member
    Posts: 1
    Registered: ‎04-22-2012

    Re: (softlock license manager) is not functioning or is improperly installed

    04-22-2012 10:48 AM in reply to: rbastian1

    its a late reply, but since i got the same problem (and this is the first hit you get on google) i will tell you how to fix it

     

    shut down the software

    simply DELETE the files mentioned above!

    Empty recycle bin!

     

    Reopen the software, type in license key again

     

    problem fixed :smileyhappy:

     

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    New Member
    Posts: 1
    Registered: ‎12-15-2012

    Re: (softlock license manager) is not functioning or is improperly installed

    12-15-2012 03:31 AM in reply to: lower1

    what about windows 8??? i just can't find these files!

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    *Expert Elite*
    pendean
    Posts: 15,039
    Registered: ‎11-06-2003

    Re: (softlock license manager) is not functioning or is improperly installed

    12-15-2012 06:28 AM in reply to: lower1
    Try setting Win8 to search hidden and locked folders

    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
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    Contributor
    roadwayws
    Posts: 13
    Registered: ‎10-22-2011

    Re: (softlock license manager) is not functioning or is improperly installed

    03-07-2013 03:07 AM in reply to: lower1

    Here is a Ps to my last post, All my other programs in the suite work.

    Now my "cad" just does not even try to open. just shuts down and I dont the Softlock error after deleting the files, and no place to put a serial number.

     

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