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    AutoCAD 2010/2011/2012 DWG Format

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    Contributor
    DAVISAIELLO8883
    Posts: 12
    Registered: ‎10-19-2010

    Daily program crash - 2011

    165 Views, 10 Replies
    02-14-2012 10:46 AM

    I don't know what it is but my 2011 program crashes a few times a day. My computer is plugged into a battery backup APC PRO 1500 which will kept my computer running in case of a power outage or power surge. But it doesn't prevent my computer from crashing.There are other computers running in the office but they are not effected. One seat is running LT2010 and it never crashes. I've changed the receptacle that my unit is plugged into but it hasn't made a difference. My system has crashed 21 times since the beginning of the year. I'm running Windows 7 with AutoCAD 2011.

    Any thoughts?

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    *Expert Elite*
    pendean
    Posts: 14,941
    Registered: ‎11-06-2003

    Re: Daily program crash - 2011

    02-14-2012 10:54 AM in reply to: DAVISAIELLO8883

    Change your AutoCAD hardware acceleration setting.

    Turn off WIn7's AERO theme and use the WIndows classic theme.


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
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    Distinguished Mentor
    thepworth
    Posts: 525
    Registered: ‎03-02-2011

    Re: Daily program crash - 2011

    02-14-2012 11:39 AM in reply to: DAVISAIELLO8883

    I'm not clear how a APC power supply would affect one software package on a workstation - I don't think that it's related to your software issue(s).  Can you post more information about your installation - service pack, computer's operating system & 32-bit vs 64-bit, installed ram, video card and perhaps it will give more of an idea about cause.


    C3D 2011
    Intel Xeon E5630@2.53Ghz
    NVIDA Quadro NVS420 Dual Monitor
    12GB Ram / Win7 Professional 64bit SP1
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    Contributor
    DAVISAIELLO8883
    Posts: 12
    Registered: ‎10-19-2010

    Re: Daily program crash - 2011

    02-14-2012 12:09 PM in reply to: DAVISAIELLO8883

    First, thanks Dean for your response.

    According to our computer tech the video card does not support hardware acceleration. Is there an accelerator in the program?

     

    Another response came in requesting more info on the system we are running. I'll get that to him and you.

    Thanks

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    Contributor
    DAVISAIELLO8883
    Posts: 12
    Registered: ‎10-19-2010

    Re: Daily program crash - 2011

    02-14-2012 02:01 PM in reply to: pendean

    Dean,

     

    I turned off AERO and the Classic is running now.

    Hopefully that works.

    My system:

    Windows 7 Op. Sys. 64 Bit Service Pack 1

    8 GB Ram

    Video Card NVIDIA Quadro 600

     

    Thanks for your help.

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    Contributor
    DAVISAIELLO8883
    Posts: 12
    Registered: ‎10-19-2010

    Re: Daily program crash - 2011

    02-14-2012 02:04 PM in reply to: thepworth

    Thanks for your response.

    I turned off AERO and the Classic is running now.

    Hopefully that works.

    My system:

    Windows 7 Op. Sys. 64 Bit Service Pack 1

    8 GB Ram

    Video Card NVIDIA Quadro 600

     

     

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    *Expert Elite*
    pendean
    Posts: 14,941
    Registered: ‎11-06-2003

    Re: Daily program crash - 2011

    02-14-2012 02:09 PM in reply to: DAVISAIELLO8883

    I simply want you to change the setting: start 3DCONFIG command, click on the Manual Tune Button, and on the next pop-up way at the top change the setting for ENABLE HARDWARE ACCELERATION. Try it id you repeatedly crash again.

     

    For most, Win7's THEME change is all they need to do.


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
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    Distinguished Mentor
    thepworth
    Posts: 525
    Registered: ‎03-02-2011

    Re: Daily program crash - 2011

    02-14-2012 02:23 PM in reply to: pendean

    A question then - would we see any performance increase for AD products across the board if one disables the Aero theme and reverts to "Classic"?  Just curious.


    C3D 2011
    Intel Xeon E5630@2.53Ghz
    NVIDA Quadro NVS420 Dual Monitor
    12GB Ram / Win7 Professional 64bit SP1
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    Contributor
    DAVISAIELLO8883
    Posts: 12
    Registered: ‎10-19-2010

    Re: Daily program crash - 2011

    02-14-2012 02:28 PM in reply to: thepworth

    will let you know

     

    Thanks

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    *Expert Elite*
    pendean
    Posts: 14,941
    Registered: ‎11-06-2003

    Re: Daily program crash - 2011

    02-14-2012 02:28 PM in reply to: thepworth

    Some users report a significant drop in crash incidents with AutoCAD: so I guess that is a performance increase :smileyhappy:

    Otherwise, no, not that you would ever notice anyway.


    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
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