• Industries
  • Products
  • Buy
  • Services & Support
  • Communities
  • Discussion Groups

    AutoCAD 2010/2011/2012 DWG Format

    Reply
    Contributor
    AntiBanana
    Posts: 12
    Registered: ‎10-18-2011
    Accepted Solution

    Crash when print through AutoCAD in Windows 7

    1303 Views, 10 Replies
    11-03-2011 07:38 PM

    Hello, i'm newbie here. i dunno how to create new post so i ask here.

     

    I tried to print the layout from autocad, the autocad will freeze and it will prompt out the AutoCAD Application error message as the attachment below. Once click on "cancel", the application will shut down itself. Anyone can help me pls!!

     

    *The printer is HP LaserJet P5225.

    *Other program like Revit, MS Word and etc still able to print well.

    *Computer spec: Windows 7-64bit, 12 GB RAM, Xeon processor.

    *Installed with the HP original driver from original disc that given

     

    Appreciate a lot on any help!

    Please use plain text.
    *Expert Elite*
    Posts: 6,463
    Registered: ‎06-29-2007

    Re: Crash when print through AutoCAD in Windows 7

    11-04-2011 12:36 AM in reply to: AntiBanana

    Hi,

     

    >> as the attachment below

    Sorry, there is no attachment. :smileywink:

     

    Some questions to isolate the problem:

    • does that happen only with one special drawing or does that also happen when you create a new drawing from an AutoCAD-template, draw a line and plot it?
    • do you get a preview?
    • have you tried to create a DWF or PDF, just to be sure that it depends on this specific plotter/printer-driver?
    • and if all above fails ... have you tried to create a PC3-file for this plotter from scatch?

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
    -------------------------------------------------------------------------
    Please use plain text.
    Contributor
    AntiBanana
    Posts: 12
    Registered: ‎10-18-2011

    Re: Crash when print through AutoCAD in Windows 7

    11-04-2011 12:59 AM in reply to: AntiBanana

    Hi,

     

    Is it the attachment can answer your question? Because i'm not an expert in AutoCAD :smileyhappy:

     

    But it happens everytime my friends and me facing the same issue when try to print in A3 through HP LaserJet P5225dn. Got a same condition between my friends and me is..we are using windows 7 (64 bits)...one of my friend, she using windows xp..she can print well..

     

    Is this a common issue? or there is any way to fix this? thanks man!

    Please use plain text.
    *Expert Elite*
    Posts: 6,463
    Registered: ‎06-29-2007

    Re: Crash when print through AutoCAD in Windows 7

    11-04-2011 01:29 AM in reply to: AntiBanana

    Hi,

     

    if you would have clicked onto the "more info"-button, maybe that there would be some hints to continue.

     

    But the type of message remembers me first to a MS-Framework error, and the second idea was that HP had often installed some printer-manager (showing you how much ink is in, plus other details) and this print-manager was based on Framework 1.1. That's commonly not installed anymore but maybe your friends's-XP has it.


    Try first to get a new driver for this printer, if you don't find one install a driver that is compatible to your printer and use that.

    If you have the choice during installation not to install any manager ==> don't install it (at least just to isolate the problem).

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
    -------------------------------------------------------------------------
    Please use plain text.
    Distinguished Contributor
    Posts: 134
    Registered: ‎06-27-2006

    Re: Crash when print through AutoCAD in Windows 7

    11-04-2011 07:08 AM in reply to: AntiBanana

    We have had this issue since we moved to a 64 bit os and solved it by making our own A3 paper size which is slightly smaller for the 64 bit systems  on the server that hosts our A3 printers.

     

    It seems that AutoCAD falls over when you select A3 paper for any printers but not our plotter other people have fixed it by using the universal driver we have been using our fix for a couple of years now.

     

    Check out the Printing and Plotting section for advice on this.

     

    Please use plain text.
    *Expert Elite*
    pendean
    Posts: 15,039
    Registered: ‎11-06-2003

    Re: Crash when print through AutoCAD in Windows 7

    11-04-2011 06:00 PM in reply to: AntiBanana
    HP provides a universal driver that solves many 11x17 / A3 issues in Win764bit, as does Microsoft with the built-in Win7 drivers for most laser printers (add a printer wizard, you must update it in the app first). Only as a last resort do you need to create a custom sheet as noted above.

    None of the above in new news: it's been around as long as Win7 64bit. Try a google search.

    Dean Saadallah Blog | Facebook | RSS | Twitter | PINS
    Please use plain text.
    Contributor
    AntiBanana
    Posts: 12
    Registered: ‎10-18-2011

    Re: Crash when print through AutoCAD in Windows 7

    11-14-2011 11:45 PM in reply to: alfred.neswadba

    Hi Alfred,

     

    Thanks for your suggestion and i tried it out..but the problem is once i clicked on print.. it was the whole AutoCAD hang as previous.  The only thing i can do is end task.

     

    Any other suggestion please!! :smileyhappy:

     

    *Again, after i clicked on "print" button, the AutoCAD totally hang :smileysad:

    Please use plain text.
    *Expert Elite*
    Posts: 6,463
    Registered: ‎06-29-2007

    Re: Crash when print through AutoCAD in Windows 7

    11-14-2011 11:54 PM in reply to: AntiBanana

    Hi,

     

    >> Any other suggestion please!!

    You got two other ideas ... have you tried them?

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
    -------------------------------------------------------------------------
    Please use plain text.
    New Member
    DEVR2142
    Posts: 1
    Registered: ‎11-23-2011

    Re: Crash when print through AutoCAD in Windows 7

    11-23-2011 01:05 AM in reply to: AntiBanana

    you can use another printer to try,it it can print normally,then download newest drivers from HP website.

    Please use plain text.
    New Member
    Posts: 1
    Registered: ‎08-21-2012

    Re: Crash when print through AutoCAD in Windows 7

    08-21-2012 10:08 PM in reply to: AntiBanana

    Hi,

     

    After dealing with the same Print crash problem on windows 7 32-bit and found a solution.

     

    First we downloaded a POST SCRIPT driver from HP's website not the PCL version, unzip that file to the desktop, then go to printers and click add new printer, we used a driver from the unzipped file instead of a universal one supplied by windows or HP.

    The PCL driver seemed to be causing the problem so make sure you source the latest post script version.

    Hopefully this works for you too!

    Please use plain text.