AutoCAD 2010/2011/2012 DWG Format

[#1]

Hi there!!

I have some issues with AutoCAD 2010, Service pack 2 @ 64 bits, Working on Windows 7 SP1 @64 bits...

1. Open AutoCAD without any trouble

2. Press OPEN or NEW or any command that shows a File Dialog Box.

3. AutoCAD freeze. I must close it from Windows Task Administrator.

Obviously it is NOT the FILEDIA or something like that. Another thing... if I open a file directly from the Windows Explorer, it opens without any trouble. But if I try to insert (by example) a block using INSERT command and select Browse (It must open an File Dialog Box) AutoCAD freeze too.

Thanks for the support.

[#2]

Hi,

try to set FILEDIA to 0, can you then open files by typing the filename into the command-area?

Well I know, that's not called "solution", but should be tried to isolate the problem.

And if your admin is near you, he can give you administrator-rights for a few minutes, try it as admin.

Also you can try to login to your computer with another user-account, does it happen also with this user?

And if nothing helps I would do an installation-repair.

- alfred -

[#3]

Thanks Alfred, but I've tried (and find) a solution by a different way...

Actually FILEDIA let me open and save by Command Line, but as you comment, it's not a solution.

I am the administrator, but tried with another user, getting the same results.

Fortunately I could find an adequate solution without reinstalling the software. I could find that there were conflicts with Norton 360 Ver 5. When I uninstall Norton 360, everything works well. In fact, there is documentation about troubles between Norton 360 and AutoCAD, even there is a hotfix, but it only works for Norton 360 Ver 3.

Looks like the trouble has been solved. I hope this experience could help someone else.

Greetings!!