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  • AutoCAD 2010/2011/2012 DWG Format

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    Active Member
    Posts: 7
    Registered: ‎10-10-2012

    Appcrash

    457 Views, 8 Replies
    11-02-2012 12:52 AM

    Hello,

     

    I've read many posts regarding to this issue but no success. When I start AutoCad 2012, I'm getting following message:

     

    Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             acad.exe

      Application Version:                           24.2.51.0

      Application Timestamp:                     4d4b77cd

      Fault Module Name:                          ntdll.dll

      Fault Module Version:                        6.1.7600.16385

      Fault Module Timestamp:                  4a5bdadb

      Exception Code:                                  c0000005

      Exception Offset:                                000522c9

      OS Version:                                          6.1.7600.2.0.0.256.1

      Locale ID:                                             9242

      Additional Information 1:                  81dc

      Additional Information 2:                  81dc306d3988ad2528128561315ca167

      Additional Information 3:                  e30d

      Additional Information 4:                  e30d58fae96d3ad1d77b557647378da8

     

    Read our privacy statement online:

      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

     

    If the online privacy statement is not available, please read our privacy statement offline:

      C:\Windows\system32\en-US\erofflps.txt

     

    I had a similar problem so I rebooted my system a month ago. Today, same problem occurs.

     

    I have a pretty good configuration of the computer, so I think that there should not be a problem.

     

    Please help

     

    Thank you

    Please use plain text.
    *Expert Elite*
    Posts: 2,270
    Registered: ‎07-09-2003

    Re: Appcrash

    11-02-2012 07:43 AM in reply to: 2much4any1
    By your comment it sounds like the last time you rebooted was a month ago. Do you really reboot only once per month? Di you try rebooting again this time?
    Matt Kolberg
    Cansel - Autodesk Division
    http://www.cansel.ca/
    Please use plain text.
    Active Member
    Posts: 7
    Registered: ‎10-10-2012

    Re: Appcrash

    11-02-2012 07:59 AM in reply to: mathewk

    Thank you for your reply.

    I'm sorry, it seems that I've made a mistake with my "system reboot".

    By "system reboot", I meant new fresh install of windows system.

     

     

    Please use plain text.
    Active Member
    Posts: 7
    Registered: ‎10-10-2012

    Re: Appcrash

    11-03-2012 01:54 AM in reply to: 2much4any1

    Any comments??

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    *Expert Elite*
    Posts: 6,428
    Registered: ‎06-29-2007

    Re: Appcrash

    11-03-2012 03:21 AM in reply to: 2much4any1

    Hi,

     

    what changed since AutoCAD run last time without issues on your system?

    Does AutoCAD crash every time when you start it? ... or sometimes?

    What happens if you login to your workstation with another Windows user-account and start AutoCAD then, does this work?

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
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    Active Member
    Posts: 7
    Registered: ‎10-10-2012

    Re: Appcrash

    11-03-2012 06:14 AM in reply to: alfred.neswadba

    Nothing, haven't installed any new software, haven't made any changes.

     

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    *Expert Elite*
    Posts: 6,428
    Registered: ‎06-29-2007

    Re: Appcrash

    11-03-2012 06:20 AM in reply to: 2much4any1

    Hi,

     

    >> haven't installed any new software, haven't made any changes.

    Also Windows didn't run automatic updates, ... antivirussoftware did no updates, ... ?

     

    And the other option with another Windows user?

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
    -------------------------------------------------------------------------
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    Active Member
    Posts: 7
    Registered: ‎10-10-2012

    Re: Appcrash

    11-03-2012 07:09 AM in reply to: alfred.neswadba

    Windows was updated.

     

    "What happens if you login to your workstation with another Windows user-account and start AutoCAD then, does this work?"

     

    Didn't try this.

    Please use plain text.
    *Expert Elite*
    Posts: 6,428
    Registered: ‎06-29-2007

    Re: Appcrash

    11-03-2012 07:35 AM in reply to: 2much4any1

    Hi,

     

    >> Didn't try this.
    Why not, it may be important to know if it's just your user-profile or it's the workstation that blocks AutoCAD from running.

     

    >> Windows was updated.
    Then uninstall these updates (or step back to the last restore-point of your Windows)

     

    - alfred -

    -------------------------------------------------------------------------
    Alfred NESWADBA
    Ingenieur Studio HOLLAUS ... www.hollaus.at
    -------------------------------------------------------------------------
    Please use plain text.