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wrighte
Posts: 663
Registered: ‎09-22-2008
Message 1 of 6 (355 Views)

Updates to Autodesk Discussion Groups

355 Views, 5 Replies
05-26-2010 06:07 PM
On June 4, Autodesk is upgrading the technology behind our discussion groups. The result is a significant improvement to posting & replying, navigation, search and other features. While we launch this upgrade, the discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and Friday June 4.

As part of the upgrade, Autodesk has taken the decision to discontinue the time-honored use of the Network News Transfer Protocol (NNTP). This was a difficult and bittersweet decision, given the company’s past investments to maintain NNTP, but one necessary to continue providing the state-of-art web experience Autodesk customers have come to expect. For active NNTP users, we know this will change your workflow when using the forums. To help transition to the web-based forums, the new updates include a simpler, more intuitive interface to post and reply, bookmarking and e-mail notification features to track favorite posts, and more powerful search tools. While not a substitute for the NNTP experience, the streamlined capabilities of our RSS feeds also provide an enhanced and alternative offline forum reading experience.

Autodesk is excited about this change, and is confident that all the valued users of our discussion groups will quickly appreciate and benefit from the improvements to this web experience.


Eric Wright
Product Manager – Support & Learning
Web & eBusiness
Autodesk, Inc.


Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

*Wm.J.Townsend
Message 2 of 6 (355 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 12:43 AM in reply to: wrighte
Another stupid decision added to the ever-expanding list. My time here
has been limited due to progressive business decisions. Guess the rest
of that time will be freed now. Really stupid. Thanks for the old good
times, -Bill


wrighte wrote:

> On June 4, Autodesk is upgrading the technology behind our discussion groups. The result is a significant improvement to posting & replying, navigation, search and other features. While we launch this upgrade, the discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and Friday June 4.

--
Wm.J.Townsend (c)2010
*DougK
Message 3 of 6 (355 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 06:23 AM in reply to: wrighte
i will probably use the new interface when i have a question.

but i doubt i will be able to hang out there to answer any, like i've done with the newsgroups.

oh well, i havn't been as helpful lately anyhow.

i'm sure others will take up the slack, eh ?


wrote in message news:6398117@discussion.autodesk.com...
Autodesk has taken the decision to discontinue the time-honored use of the Network News Transfer Protocol (NNTP).
*Brad
Message 4 of 6 (355 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 06:36 AM in reply to: wrighte
I completely agree. When is Autodesk going to get the message??? We want
them to be produce rock solid software that works. It seems their motto is,
"If it ain't broke, break it!"

Autodesk, Leave the stuff that is working fine alone!!! It is bad enough
you don't fix the things that cause crashes (C3D feature lines and grading),
but now this?!? We don't need new interfaces every year and to spend our
time setting up a new system to do what has always worked in the past for a
discussion group. This discussion group is 99% of the place where I and
many others get the customer support that Autodesk should be providing.
Don't take this away too.

Brad
C3D 2010 on Vista Business 64 SP 2, 3.0 GHz Core 2 Quad, 8 GB RAM, Geforce
GTS 250 1GB, 150 GB hard drive
LT 2011 on XP Pro SP 3, 3.0 GHz P4, 3 GB RAM, FireGL V5100 128 MB, Mirrored
Raid with two 80 GB Raptors 10K RPM

"Wm.J.Townsend" wrote in message
news:6398366@discussion.autodesk.com...
Another stupid decision added to the ever-expanding list. My time here
has been limited due to progressive business decisions. Guess the rest
of that time will be freed now. Really stupid. Thanks for the old good
times, -Bill


wrighte wrote:

> On June 4, Autodesk is upgrading the technology behind our discussion
> groups. The result is a significant improvement to posting & replying,
> navigation, search and other features. While we launch this upgrade, the
> discussion groups will be unavailable from 3pm (PDT) Thursday, June 3 and
> Friday June 4.

--
Wm.J.Townsend (c)2010
*Jason Piercey
Message 5 of 6 (355 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 07:35 AM in reply to: wrighte
There is a poll taking place in the 2011 group started by
Tony Tanzillo, he provided the following link.

http://www.zoomerang.com/Survey/WEB22AQ42RHP34

So far, NNTP is the preferred method 2:1 but hey why
listen to the users, Autodesk thinks they know better.


"Brad" wrote in message news:6398504@discussion.autodesk.com...
I completely agree. When is Autodesk going to get the message??? We want
them to be produce rock solid software that works. It seems their motto is,
"If it ain't broke, break it!"

Autodesk, Leave the stuff that is working fine alone!!! It is bad enough
you don't fix the things that cause crashes (C3D feature lines and grading),
but now this?!? We don't need new interfaces every year and to spend our
time setting up a new system to do what has always worked in the past for a
discussion group. This discussion group is 99% of the place where I and
many others get the customer support that Autodesk should be providing.
Don't take this away too.
*Brad
Message 6 of 6 (355 Views)

Re: Updates to Autodesk Discussion Groups

05-27-2010 11:21 AM in reply to: wrighte
>Autodesk thinks they know better.

Those people that think they know it all are very annoying to those of us
that do! :-)

Brad
C3D 2010 on Vista Business 64 SP 2, 3.0 GHz Core 2 Quad, 8 GB RAM, Geforce
GTS 250 1GB, 150 GB hard drive
LT 2011 on XP Pro SP 3, 3.0 GHz P4, 3 GB RAM, FireGL V5100 128 MB, Mirrored
Raid with two 80 GB Raptors 10K RPM

"Jason Piercey" wrote in message
news:6398536@discussion.autodesk.com...
There is a poll taking place in the 2011 group started by
Tony Tanzillo, he provided the following link.

http://www.zoomerang.com/Survey/WEB22AQ42RHP34

So far, NNTP is the preferred method 2:1 but hey why
listen to the users, Autodesk thinks they know better.


"Brad" wrote in message
news:6398504@discussion.autodesk.com...
I completely agree. When is Autodesk going to get the message??? We want
them to be produce rock solid software that works. It seems their motto is,
"If it ain't broke, break it!"

Autodesk, Leave the stuff that is working fine alone!!! It is bad enough
you don't fix the things that cause crashes (C3D feature lines and grading),
but now this?!? We don't need new interfaces every year and to spend our
time setting up a new system to do what has always worked in the past for a
discussion group. This discussion group is 99% of the place where I and
many others get the customer support that Autodesk should be providing.
Don't take this away too.

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