I am running Autocad 2009 on Windows XP for a project. The application was installed a temp license was provided until our standalone licenses came in. When the new license came in I was informed to uninstalled and Reinstalled Autocad 2009 so the new serial number would take. Problem is it took but didn't reset the license. Currently whenever the application is launch it gives the following message "Your license has expired. You can no longer use this product.". We verified in the registry the serial number is up to date not sure about the product key. Not sure what else we can do.
Any assistance that can be offered would be greatly appreciated.
So how long ago you installed this 2009 Autocad, and it runs until "Now" you just received the license ?
The time of the events kind of fuzzy
Sorry let me clarrify
Installed autocad with temporary license a month ago. That expired earlier this week received message in orginal post and title of post.
Rinstalled autocad with new serial number and product key on two different machines and still receiving the error messag even though the new serial and product numbers are valid. Can't get to re-activate or activation screen the application gives the error message and it shuts down.
Did you activate them on-line or you keyed in the activation code? Activation code changes everytime you activate.
Still having trouble?
Keyed in the temporary activation code.
Now I can't get to the activation screen to activate or key in the code.
The request code has to match activation code Autodesk sent to you by Email or Fax.
or you have to activate your request online.
in Autocad, type in ABOUT, click Product Information..., click Activate.
Did you buy this license from a company called Software Media Express (typical provided serial number is 315-XXXXXXX or 666-XXXXXXX), or from eBay? Or did you all buy out another company's AutoCAD licenses during a take-over or swap, or trade?
PS, do not post your serial number here if you are tempted to do so.
No bought it directly from autodesk. Through corporate purchasing not sure what to try. Checked the registry serial number is correct so is product key but no luck in opening app to get to the about or activations screen. Opened a case with Autodesk as well.
How long ago did you purchase this 2009 seat?
Too late now, but your first mistake was to uninstall - all you needed to do was go to Help>About AutoCAD>Product Information and click Change Serial Number and then follow the on-screen instructions to activate your new license.
But something sounds fishy about this whole story.
Directly from Autodesk? What reseller? When?
A month ago well the seat just actually arrived in the last week. Intially its an autocad 2012 seat and with a subscription it was downgraded to a 2009 license,serial number, product key.
Whats fishy about all this? LOL I work for a company that solely had network licenses. We just purchased stand alone copies for a project. As far as purchasing I sent a PO to our IT purchasing they processed the licesning order beyond that I am not sure its all handled on their end.
Regardless autodesk told me to uninstall\resintall and secondly. The application wouldn't open once the license had expired. I'll see what the autodesk registration folks have to say if nothing else maybe they'll transfer me to technical support.
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